Shift Lead - Deliver Safe, Friendly Service & Team Guidance

Mic Glen; Paris (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Mic Glen is hiring a Shift Lead in Paris, Arkansas, to support the Restaurant General Manager (RGM) by running effective shifts and ensuring Taco Bell standards are met. Responsibilities include overseeing Team Members to complete assigned duties while serving safe and quality food in a friendly manner.

The right candidate will manage customer complaints promptly and provide constructive feedback to Team Members. Strong communication with the management team and adherence to safety and operational policies are key aspects of this role.

Responsibilities

• Make sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner.
• Ensure that the restaurant is a safe place for Team Members to work and customers to visit.
• Solve customer complaints quickly and with a smile.
• Provide feedback to Team Members in a positive manner.
• Communicate openly and honestly with the Restaurant Management team.
• Follow cash, security, inventory and labor policies and procedures.

Job description

Mic Glen is hiring a Shift Lead in Paris, Arkansas, to support the Restaurant General Manager (RGM) by running effective shifts and ensuring Taco Bell standards are met. Responsibilities include overseeing Team Members to complete assigned duties while serving safe and quality food in a friendly manner.

The right candidate will manage customer complaints promptly and provide constructive feedback to Team Members. Strong communication with the management team and adherence to safety and operational policies are key aspects of this role.