Shift Lead - Customer Service & Training Excellence

Arby's, Inc.; Augusta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Arby’s is seeking a Shift Manager to help operate the restaurant daily and support the management team in delivering smooth shifts. You’ll guide team members, drive performance, and upskill staff through training initiatives while delivering great customer service to keep guests coming back.

Ideal candidates have at least 6 months of restaurant or retail management experience, are at least 18, and eligible to work in the U.S. Meatcraft pride is central to our service.

Qualifications

• At least 6 months of restaurant or retail management experience.
• Demonstrate exceptional customer service examples.
• Must be at least 18 years old and eligible to work in the U.S.

Responsibilities

• Operate the restaurant on a day-to-day basis and support the management team to ensure each shift runs smoothly.
• Provide guidance and coaching to team members through performance and training initiatives.
• Maintain high standards of customer service to ensure guests have a positive experience.

Skills

Customer service

Shift management

Job description

Arby’s is seeking a Shift Manager to help operate the restaurant daily and support the management team in delivering smooth shifts. You’ll guide team members, drive performance, and upskill staff through training initiatives while delivering great customer service to keep guests coming back.

Ideal candidates have at least 6 months of restaurant or retail management experience, are at least 18, and eligible to work in the U.S. Meatcraft pride is central to our service.