Shift Lead: Customer Experience & Store Operations

Walgreens; York (ME); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens is seeking a team member in York, Maine to open and close the store when management is unavailable, manage cash handling and storage, and ensure readiness for business. The role emphasizes delivering a friendly, helpful customer experience and accurate store operations.

The position involves engaging customers, supporting product and service inquiries, and maintaining pricing, signage, and inventory across departments.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash and door access.
• Completes product returns, refunds, cash drops, and provides change to cash registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers and assists with products and services to ensure a positive experience.
• Maintains accurate store systems, pricing, and signage; supports inventory control and displays.

Skills

Customer service

Leadership

Cash handling

Retail operations

Communication

Tools

POS system

Job description

Walgreens is seeking a team member in York, Maine to open and close the store when management is unavailable, manage cash handling and storage, and ensure readiness for business. The role emphasizes delivering a friendly, helpful customer experience and accurate store operations.

The position involves engaging customers, supporting product and service inquiries, and maintaining pricing, signage, and inventory across departments.