Shift Lead — Customer Experience & Daily Ops

PREMIUM LOAVES; Town of Brookfield (WI); On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Retirement plan with employer match

Free meal program

Paid time off

Job summary

PREMIUM LOAVES is searching for a dedicated Shift Lead to ensure customer satisfaction and operational excellence during shifts. This role involves overseeing daily food preparation, managing cash drawers, and delivering outstanding customer service.

The ideal candidate must be able to perform physical tasks, communicate effectively, and work in a fast-paced environment. Benefits include health insurance opportunities, paid time off, and manager training.

Qualifications

• Read, write, and communicate effectively in English.
• Perform physical tasks including lifting up to 50 pounds.
• Handle and resolve customer threats and issues effectively.

Responsibilities

• Ensure high levels of customer satisfaction during shifts.
• Complete daily food preparation and oversee opening/closing procedures.
• Responsible for cash drawers during shifts.

Skills

Customer service

Communication in English

Physical stamina

Job description

PREMIUM LOAVES is searching for a dedicated Shift Lead to ensure customer satisfaction and operational excellence during shifts. This role involves overseeing daily food preparation, managing cash drawers, and delivering outstanding customer service.

The ideal candidate must be able to perform physical tasks, communicate effectively, and work in a fast-paced environment. Benefits include health insurance opportunities, paid time off, and manager training.