Shift Lead: Customer-Centric Fast Food Leader

Englefield, Inc.; Somerset (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Englefield, Inc. is looking for a Shift Manager in Somerset, Ohio, to lead shifts and ensure customer satisfaction. Responsibilities include managing employee tasks, maintaining food safety and order accuracy, resolving customer complaints, and overseeing restaurant operations. Applicants must be 18+, pass a background check and drug test, and have reliable transportation. This position offers approximately 30+ hours weekly, with hours varying based on operational needs.

Qualifications

• Must be at least 18 years old.
• Must pass background check criteria and drug test.
• Able to oversee and manage subordinate employees.

Responsibilities

• Support the RGM by running great shifts in a self-sufficient manner.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly while maintaining positive customer relations.
• Demonstrates a positive and enthusiastic attitude with co-workers.

Skills

Customer service focus

Conflict resolution

Team leadership

Food safety knowledge

Problem-solving skills

Job description

Englefield, Inc. is looking for a Shift Manager in Somerset, Ohio, to lead shifts and ensure customer satisfaction. Responsibilities include managing employee tasks, maintaining food safety and order accuracy, resolving customer complaints, and overseeing restaurant operations. Applicants must be 18+, pass a background check and drug test, and have reliable transportation. This position offers approximately 30+ hours weekly, with hours varying based on operational needs.