Shift Lead — Craft Coffee, Lead a Welcoming Team

Starbucks Corp.; Burbank (CA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community and that every cup meets quality standards.

You will coach and delegate tasks to team members, maintain store policies, and support a safe, efficient operation. This role offers growth opportunities, benefits, tuition coverage, and a comprehensive partner program.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays
• Meet store policies and standards, including providing quality beverages and food products, cash handling and store safety
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Responsibilities

• Lead shift with craft and heart to welcome customers and brighten their day.
• Prepare and coach the preparation of beverages and foods to standard recipes or customized for customers.
• Delegate tasks to team members and coordinate the work of two or more employees.
• Ensure quality beverages and food, cash handling, store safety and security, with or without accommodations.

Skills

Directs others

Learning ability

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring our coffeehouse remains a welcoming space for the community and that every cup meets quality standards.

You will coach and delegate tasks to team members, maintain store policies, and support a safe, efficient operation. This role offers growth opportunities, benefits, tuition coverage, and a comprehensive partner program.