Shift Lead — Coffee & Tea Experience Champion

The Coffee Bean and Tea Leaf; Phoenix (AZ); On-site; USD 23,625 - 27,069; Full time

Benefits offered by this job

Discounts on Coffee and Tea

Medical, Dental, Vision as applicable

Flexible Schedule

Retirement Plan

Life Assistance Program

Job summary

The Coffee Bean & Tea Leaf is hiring a Shift Supervisor in Phoenix, Arizona. In this role, you will lead shifts, manage store operations, and provide exceptional customer service.

Your responsibilities include coaching staff, sharing your coffee and tea knowledge, ensuring safety, and contributing to a positive store environment. Ideal candidates will be passionate about coffee and possess strong leadership skills.

Benefits include medical coverage, employee discounts, and a flexible schedule.

Qualifications

• Must be able to lead a team and drive sales performance.
• Knowledge of coffee and tea is essential.
• Experience in a customer service role is preferred.

Responsibilities

• Run shifts and lead the store team.
• Engage with guests and share coffee knowledge.
• Ensure safety for employees and guests.
• Contribute to store operations and performance.

Skills

Leadership

Customer service

Coffee and tea expertise

Sales performance

Job description

The Coffee Bean & Tea Leaf is hiring a Shift Supervisor in Phoenix, Arizona. In this role, you will lead shifts, manage store operations, and provide exceptional customer service.

Your responsibilities include coaching staff, sharing your coffee and tea knowledge, ensuring safety, and contributing to a positive store environment. Ideal candidates will be passionate about coffee and possess strong leadership skills.

Benefits include medical coverage, employee discounts, and a flexible schedule.