Shift Lead, Car Wash — Flexible Hours & Perks

WashU Carwash; Plainfield (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Flexible scheduling

Free car washes

Commission on memberships

Job summary

WashU Car Wash in Plainfield, IL is seeking a Shift Lead to oversee daily operations during assigned shifts and support a fast-paced, team-oriented environment. The role emphasizes quality service and positive customer interactions.

The successful candidate will lead a team, coach staff, upsell memberships, monitor wash processes, and maintain a clean, safe facility while delivering an outstanding guest experience.

Qualifications

• Strong leadership, communication, and interpersonal skills.
• Prior leadership or supervisory experience preferred.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Lead daily operations during shifts, ensuring efficiency and quality.
• Supervise, assign tasks, and provide coaching to team members.
• Deliver excellent customer service by addressing questions, concerns, and resolving issues.
• Promote and upsell memberships and premium services.
• Monitor equipment and wash processes; report issues as needed.
• Maintain a clean, safe, and organized facility.
• Perform basic operational tracking (sales, cars serviced, incidents) and support inventory needs.

Skills

Leadership

Communication

Interpersonal skills

Customer service

Detail-oriented

Reliability

Punctuality

Teamwork

Job description

WashU Car Wash in Plainfield, IL is seeking a Shift Lead to oversee daily operations during assigned shifts and support a fast-paced, team-oriented environment. The role emphasizes quality service and positive customer interactions.

The successful candidate will lead a team, coach staff, upsell memberships, monitor wash processes, and maintain a clean, safe facility while delivering an outstanding guest experience.