Shift Lead: Café Experience & Team Coach

Chobani; Chicago (IL); On-site; USD 27,560 - 39,252; Full time

Benefits offered by this job

Up to 60 hours accrued PTO

Up to 60 hours accrued FTO

Job summary

Chobani is seeking a Shift Lead in Chicago, IL to lead a team in delivering exceptional customer experiences at La Colombe. In this role, you will coach and direct staff while maintaining seamless operations throughout shifts.

Successful candidates will coach team members, ensure high service standards, and contribute positively to the café environment. This leadership position is ideal for those looking to advance within a mission-driven company.

Qualifications

• Proven ability to coach, direct, and lead a team in a fast-paced environment.
• Experience in customer service, retail, or hospitality, focusing on customer-facing roles.
• Ability to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Lead by example to create a welcoming and safe work environment.
• Educate and answer customer questions on products.
• Assist in training new café team members.

Skills

Coaching

Customer service

Team leadership

Communication skills

Education

Food Safety Manager Certificate

Job description

Chobani is seeking a Shift Lead in Chicago, IL to lead a team in delivering exceptional customer experiences at La Colombe. In this role, you will coach and direct staff while maintaining seamless operations throughout shifts.

Successful candidates will coach team members, ensure high service standards, and contribute positively to the café environment. This leadership position is ideal for those looking to advance within a mission-driven company.