Shift Lead-2

LPQ USA LLC; Los Angeles (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401k with match

Pre-tax commuter benefits

Team member discounts

Job summary

Le Pain Quotidien, part of Convive Brands, invites motivated team members to join a warm, hospitality-focused environment in Los Angeles. You will deliver friendly service, take and enter orders, and ensure guest satisfaction from start to finish.

The role emphasizes knowledge of pastries, breads, and beverages, with opportunities to grow within a beloved 35-year-old brand. Convive Brands supports your development across a portfolio of concepts and values teamwork and community.

Qualifications

• 3 to 6 months of related restaurant experience or training.
• Experience with POS systems; Toast experience is a plus.
• Flexibility in schedule is highly preferred but not required.
• Ability to be cross-trained in all areas of dining room and retail space.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the visit.
• Receive food and beverage orders, enter into the POS, and coordinate with the kitchen.
• Anticipate guest needs and note preferences.
• Maintain full knowledge of pastry, bread, and beverage items.
• Prepare drinks for the dining room as needed.
• Handle guest situations with empathy and escalate to a manager when needed.
• Complete opening, mid, and closing procedures; daily checklist and side work.
• Organize money and receipts in accordance with cash handling policy.
• Keep restaurant areas clean and organized by following cleaning checklists.
• Set up patio furniture and outdoor fixtures where applicable.

Skills

POS systems

Team player

Tools

Toast

Job description

Be home in time for dinner! At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on warmth, community, and connection. At Le Pain Quotidien, our teams are at the heart of the guest experience. We’re looking for team members who take pride in hospitality, enjoy working in a warm and welcoming environment, and want to be part of a team that supports one another. With opportunities to grow, and a culture built around community and connection, LPQ offers a restaurant environment where you will build skills, feel valued, and take pride in the work you do every day. As part of Convive Brands, you’ll have opportunities to grow your career across a portfolio of restaurant concepts, including California Pizza Kitchen and Little Beet. At LPQ, you’re not just working a job, you’re joining a place where you can develop your skills and career, take pride in your work, and be part of building a strong community.

Job Description Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit
• Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
• Anticipate guest needs and note any preferences provided by the guest
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Prepare drinks for the dining room, as needed
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Organize money and receipts throughout the shift in adherence with the cash handling policy
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location

Qualifications

• 3 to 6 months of related restaurant experience or training
• Experience with POS systems, especially Toast, a plus
• Flexibility in schedule is highly preferred but not required
• Ability to be cross‑trained in all areas of the dining room and retail space preferred
• Ability to speak, read, and understand the primary language(s) of the work location

Benefits

• Enrollment in Company-contributed health coverage plan
• Accrued Paid Time Off
• 401k with up to 4% match after ninety (90) days of employment
• Pre-tax commuter benefits (in applicable States)
• Team member discounts at all our brands

The hourly pay range (plus tips, when eligible) is: $18.42 - $22.00

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.

At Le Pain Quotidien, you can build your skills and career while still having a life outside of work. We’re a Belgian bakery and restaurant known for warm hospitality, great food, and bringing people together. Join a team where you can take pride in your work, grow with purpose, and feel supported along the way.