Shift Lead 2

LESLIES ISLE OF WIGHT LIMITED; Gilbert (AZ); On-site; USD 18,000 - 21,000; Full time

Job summary

Leslie's in Gilbert, AZ is hiring a Shift Lead 2 to deliver superior customer service and support the General Manager in daily retail operations.

This role includes greeting customers, processing sales at the POS, maintaining a welcoming store, merchandising, and assisting with inventory. Must be 18+, with a high school diploma, valid driver's license, and ability to lift 50 lbs; training completed within two months.

Qualifications

• Must be at least 18 years old.
• High School Diploma or Equivalent, or currently in high school.
• A valid driver's license with reliable transportation.
• Customer service or retail experience preferred.
• Experience leading a team is a plus.
• Ability to complete required training within two months of hire.
• Ability to lift up to 50 lbs.

Responsibilities

• Greet and assist customers with pool and spa care needs.
• Accurately and timely complete sales transactions using the POS system.
• Maintain a clean, well merchandised, welcoming environment.
• Assist with merchandising and inventory control.
• Open and close duties, including bank deposits.

Skills

Customer service

Retail experience

Team leadership

Communication skills

Computer proficiency

Education

High School Diploma or Equivalent

Tools

POS system

Job description

Dive In To a New Career With Leslie's

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Overview

The Shift Lead 2 will provide superior customer service to our customers and support the General Manager in all facets of retail operations to ensure the store is operating at optimal performance.

Pay Range

$13.00 - $15.00 /Hourly

Compensation within range to be determined by the applicant’s education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities

• Greet and assist customers with their pool and spa care needs.
• Accurately and timely complete sales transactions using the POS system.
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Position requires open and closing duties, including bank deposits.

Qualifications

• Must be at least 18 years of age
• High School Diploma or Equivalent, or currently attending High School
• A valid driver's license with reliable transportation
• Customer service experience or retail experience
• Experience leading a team (preferred)
• Ability to achieve placement in the succession program
• Excellent communication skills and proficiency with computers
• Ability to complete required training within two months of hire
• The ability to lift 50 lbs

Leslie’s recognizes a critical component to our continued success is our people.

Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.