Shift Lead 2

Leslie's Inc.; Danbury (CT); On-site; USD 23,336 - 25,692; Full time

Job summary

A leading pool and spa care company in Danbury is seeking a Shift Lead to provide exceptional customer service and support retail operations. Responsibilities include assisting customers, managing sales transactions, and maintaining store quality. Candidates must be 18+, hold a high school diploma, and have strong communication skills. Previous retail experience is preferred. This position offers competitive hourly pay and the opportunity for career advancement in a positive work environment.

Qualifications

• Must be at least 18 years of age.
• Valid driver's license with reliable transportation.
• Ability to lift 50 lbs.

Responsibilities

• Greet and assist customers with their pool and spa care needs.
• Accurately complete sales transactions using the POS system.
• Maintain a clean and welcoming environment.

Skills

Customer service experience

Excellent communication skills

Proficiency with computers

Education

High School Diploma or Equivalent

Job description

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.

Overview

TheShift Lead 2will provide superior customer service to our customers and support the General Manager in all facets of retail operations to ensure the store is operating at optimal performance.

Pay: $16.94 - $18.65 / Hourly

Compensation within range to be determined by the applicant’s education, experience, knowledge and skills, as well as internal equity and alignment with market data.

Responsibilities

• Greet and assist customers with their pool and spa care needs.
• Accurately and timely complete sales transactions using the POS system.
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Position requires open and closing duties, including bank deposits.

Qualifications

• Must be at least 18 years of age
• High School Diploma or Equivalent, or currently attending High School
• A valid driver's license with reliable transportation
• Customer service experience or retail experience
• Experience leading a team (preferred)
• Ability to achieve placement in the succession program
• Excellent communication skills and proficiency with computers
• Ability to complete required training within two months of hire
• The ability to lift 50 lbs

Leslie’s recognizes a critical component to our continued success is our people. Leslie's is committed to developing and fostering a culture of diversity and inclusion within our company and the communities we serve. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.