Shift Lead

Workstream; Vacaville (CA); On-site; USD 35,817 - 37,195; Full time

Benefits offered by this job

Company-provided meals during shifts

Employee-exclusive discounts

Flexible work shifts

Opportunity for career growth

Job summary

A local sandwich shop is seeking a Shift Lead to oversee in-store operations and ensure excellent customer service. The ideal candidate should possess strong leadership qualities, be energetic, and have previous supervisory experience. This role requires adherence to the company's values of integrity and teamwork and includes responsibilities such as stocking ingredients and answering phone orders. Pay starts at $26-$27, including tips, with opportunities for flexible shifts and career growth.

Qualifications

• Must pass Phase 1 (will discuss during interview).
• Must be 18 years or older to operate the slicer.
• Previous experience as a shift lead or a supervisor is preferred.

Responsibilities

• Must adhere to company's core values of Integrity, Commitment, Quality, Service, Teamwork.
• Responsible for stocking ingredients from the delivery area to the work area.
• Answer and take phone orders to ensure customer satisfaction.

Skills

Energetic

Hard-working

Ethical

Team Player

Positive attitude

Job description

At Jersey Mike’s, we offer a sub above – one that’s measured in more than inches or seconds ‘til served. We carefully consider every aspect of what we do – every slice, every sandwich, every store – we provide our customers with sustenance and substance too. You shouldn’t give for the accolades or the back pats, or the tax breaks. At Jersey Mike’s, we think you should give for one reason and one reason only: to give. Our culture of giving at Jersey Mike’s is as much a part of our heritage as oil and vinegar. We believe that making a great sub sandwich and making a difference can be one in the same. Every store we open starts by partnering with a charity in the local community. Because the way we see it, a sub’s job isn’t done at simply tasting good. A sub should do good too. Jersey Mike’s Subs -the fastest growing franchise in the country! Come join our fun and positive team.

Shift Lead helps oversee in-store operations alongside the Assistant Manager and General Manager. The Shift Lead plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. The Shift Lead must lead by example and execute systems and procedures with 100% integrity. As a Shift lead, your attitude needs to be enthusiastic, friendly, and positive, following all guidelines and initiatives outlined in the line employee description.

Perks and Benefits

RATE OF PAY: $26 - $27 *BOE*. Pay rate includes tips which averages $4.00 or MORE per hour worked.

• Fun, uplifting work culture where no one gets left behind
• Company-provided meals while working (free sandwich during your shift) + family discounts
• Employee-exclusive discounts when not working
• Full-time or part-time available
• Flexible work shifts (day shift, mid shift, night shift, weekday and weekend shifts available)
• Experience is a plus, but not required as training will be provided
• Opportunity for career growth

Benefit Conditions

• Waiting period may apply
• Retirement Plan (401K) after a year of employment regardless if you are Part Time or Full Time
• Sick Leave for both Part Time and Full Time Employees
• Qualifies for Health, Dental, and Vision Insurance after 90 days of employment

Duties and Responsibilities

• Must adhere to company's core values (Integrity, Commitment, Quality, Service, Teamwork)
• Must adhere to company's policies and procedures
• Be energetic, hard‑working, and ethical
• Commitment to customer satisfaction and must have positive attitude
• Ability to stand for long hours at work in a fast-paced environment
• Ability to bend, reach, and regularly lift 20 to 40 lbs. throughout shift
• Responsible for stocking ingredients from delivery area to work area, walk‑in cooler, and storage.
• Answer and take phone orders
• Follow daily checklists
• Work and communicate effectively with co‑workers and management
• Respond to questions, concerns, and complaints from customers, vendors, or clients
• Prioritize important tasks and manage your time effectively
• Man and operate equipment relative to your role
• Maintain professionalism
• Maintain a neat and tidy appearance by required uniform and adhering to corporate dress code

Requirements

• This position must pass Phase 1 (will discuss during interview)
• Must be 18 years or older in order to operate the slicer
• Previous experience as a shift lead or a supervisor
• Ability to understand and adhere to all company policies and procedures
• Be energetic, hard‑working, and ethical
• Commitment to learning
• Required to work opening and closing shifts at least twice a week
• Have strong desire to work as a Team Player
• Ability to stand for long hours at a time in a fast-paced environment
• Positive attitude and commitment to customer satisfaction