Shift Lead

CHEP USA; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life & AD&D after 60 days

Paid Time Off

401K

Employee Assistance Program

Referral & Recognition Programs

PPE provided

Job summary

CHEP USA is seeking a Shift Lead to help manage total plant operations for an assigned shift and to deliver superior customer satisfaction by driving results in safety, service, quality, and cost. The role requires hands‑on leadership of forklift, pallet repair, and sort operations, and oversight of shipping/receiving activities.

You will supervise production staff, coordinate schedules, and support training and development while upholding established policies.

Qualifications

• Demonstrated internally and/or externally the ability to lead others.
• Strong customer focus orientation.
• Ability to build consensus.
• Ability to work cross-functionally.
• Ability to drive safety conscious.
• Prior experience as supervisor or operations lead in a manufacturing environment preferred.

Responsibilities

• Lead by example within the assigned functional area, offering guidance and support to peers, troubleshooting issues, and ensuring smooth production operations.
• Actively support production activities, stepping in during shifts or breaks to maintain workflow and operational continuity.
• Collaborate with plant administration to ensure adherence to established policies and procedures, promoting consistency and operational compliance.
• Assist Plant leadership in enforcing policies and procedures to maintain inventory accuracy and ensure operational efficiency.
• Act as the subject matter expert for specialized areas, such as forklift operations, pallet sorting, or repair lines, providing expertise and ensuring best practices are followed.
• Fulfill assigned production duties, ensuring quality and efficiency in line with plant performance goals.

Skills

Communication skills

Delegation

Shift Planning

Inventory Control

Safety First Mindset

Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description Key Responsibilities May Include:

• Lead by example within the assigned functional area, offering guidance and support to peers, troubleshooting issues, and ensuring smooth production operations.


• Actively support production activities, stepping in during shifts or breaks to maintain workflow and operational continuity.


• Collaborate with plant administration to ensure adherence to established policies and procedures, promoting consistency and operational compliance.


• Assist Plant leadership in enforcing policies and procedures to maintain inventory accuracy and ensure operational efficiency.


• Act as the subject matter expert for specialized areas, such as forklift operations, pallet sorting, or repair lines, providing expertise and ensuring best practices are followed.


• Fulfill assigned production duties, ensuring quality and efficiency in line with plant performance goals.

We are committed to providing our employees with a positive and challenging working environment, continued professional development, work-life balance and offer the following benefits:

• Awesome Medical, Dental & Vision Available after 60 Days


• Company paid Life & Accidental D&D insurance after 60 Days


• Generous Paid Time Off


• 401K


• Employee Assistance Program


• Employee Referral & Recognition Programs


• All required PPE provided by company

Role and Responsibilities

The Shift Lead is responsible for assisting the Plant Leadership in managing total plant operations for an assigned shift and delivering superior customer satisfaction by driving results and exceeding expectations in the key areas of safety, service, quality, and cost. Displays functional knowledge of forklift, pallet repair and sort operations, and quality control. Assists with directing the work of the forklift, sort, repair, and shipping and receiving functional teams across the production floor. Assists with supervising the work of all production employees – monitors production and shipping schedules based on availability of raw and finished goods. Provide hands‑on peer leadership to production staff to support training and development, evaluate, motivate, delegate and monitor their activities. Support plant administration to ensure compliance to established policies and procedures. Enforces policies and procedures to drive inventory accuracy. Fills in for Operations Supervisor(s) as needed.

Qualifications and Education Requirements

• Demonstrated internally and/or externally the ability to lead others.


• Strong customer focus orientation.


• Ability to build consensus.


• Ability to work cross-functionally.


• Ability to drive safety conscious.


• Prior experience as supervisor or operations lead in a manufacturing environment preferred.

Key Contacts

• Regional Director


• Plant Manager


• Assistant Plant Manager


• Operations Supervisor


• Shipping & Receiving Coordinators


• HSE Plant Supervisor or Lead


• Quality & CI Supervisor or Lead

Skills & Knowledge

• Communication skills


• Delegation


• Shift Planning


• Inventory Control


• Safety First Mindset


• Physical Requirements:

Lift and carry 78 lbs occasionally, less than 33% of their work shift. Push items with a maximum force of 34 lbs./feet. Pull items with a maximum force of 34 lbs./feet.

All newly hired individuals are promptly screened through the E-Verify electronic employment authorization program run by the U.S. Citizenship and Immigration Service.

EOE. D/M/F/V. MUST be 18 years of age.

Remote Type Not Remote.

Skills to succeed in the role Adaptability, Computer Literacy, Data Literacy, Empathy, Experimentation, Mathematic Literacy, Scheduling, Taking Ownership, Teamwork, Understand Customers, Written Communication.

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [e-mail].

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll be at the frontline of CHEP in a busy, demanding job. Our supply chain team isn’t part of our business. It’s the heart of our business. And you can be the power behind it. We connect 300,000 supply chains for some of the world’s biggest and best-loved brands. You’ll learn new ways of working, with automation and new technology that’ll help you get the job done – and work smarter. Your safety is our number one priority. The team will welcome and respect you for who you are. In return, we want you to be hands‑on, roll up your sleeves and get stuck in, take responsibility and personal accountability.