Shift Lead

100032 - Swig Santa Clara; Santa Clara (UT); On-site; USD 17,908 - 23,419; Part time

Benefits offered by this job

Earn up to $13-17/hr including tips

Discounted Drinks & Cookies

Flexible hours

Opportunities for Growth

Participation in company competitions

Job summary

A popular beverage company in Santa Clara, Utah is seeking a Shift Lead to ensure smooth store operations and provide exceptional customer service. The ideal candidate will manage daily tasks, train team members, and maintain high standards of cleanliness and quality. This energetic role requires strong communication skills and a positive attitude. On offer are flexible hours and competitive pay, earning up to $17/hr including tips, along with perks like discounted drinks and opportunities for growth.

Qualifications

• Must be at least 16 years of age.
• Previous restaurant experience is a plus.
• Reliable transportation is required.

Responsibilities

• Complete store checklists and manage daily operations.
• Train and mentor team members.
• Craft quality drinks and ensure cleanliness.

Skills

Attention to detail

Communication skills

Multitasking

Collaborative attitude

Education

Food handler's permit

Job description

At Swig, we’re all about fun, energy, and giving our customers an unforgettable experience. You’ll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you’ll be part of a team that treats every customer like family.

As a Shift Lead, you’ll play a key role in ensuring the store operates smoothly, efficiently, and according to Swig’s high standards. If you’re passionate about leadership, teamwork, and delivering an exceptional experience, we want you to join our team!

How You’ll Make an Impact:

• Complete store checklists, manage deposits, and ensure smooth operations.
• Train, mentor, and communicate with team members to achieve success.
• Stock, prep, and rotate food, supplies, and chemicals for smooth service.
• Craft quality drinks and food by following Swig’s procedures.
• Communicate clearly with guests and teammates to ensure a smooth, seamless experience.
• Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed.
• Handle prep, stocking, and staging to keep everything organized and efficient.
• Assist with to-go and delivery orders, ensuring accuracy and timely service.
• Maintain food rotation, cleanliness, and adhere to safety and sanitation standards.
• Collaborate with your team to meet goals and create a welcoming atmosphere.
• Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!
• Follow all company policies and procedures to uphold our standards and values.
• Perform other duties as needed.

What You’ll Bring to the Role:

• Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service.
• Exceptional attention to detail, ensuring everything is just right.
• Excellent communication skills — both verbal and written.
• A collaborative, growth-focused attitude, always ready to learn and help your team succeed.
• The ability to multitask and handle fast-paced situations with ease.
• A food handler's permit and reliable transportation.
• Regular, predictable attendance and the ability to work as part of a close-knit team.
• Must be at least 16 years of age.
• Previous restaurant experience is a plus!

Pay & Perks:

• Earn up to $13-17/hr (this includes tips!)
• Discounted Drinks & Cookies
• Flexible hours and a fun, fast-paced work environment.
• Opportunities for Growth
• Participate in company wide competitions for prizes and recognition!

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