Shift Lead

Papa John's International , Inc.; Haines City, Northern (FL, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Papa John's International, Inc. is hiring for Shift Leader or Supervisor roles in Florida. The position emphasizes teamwork, customer service, and operational excellence in a fast-paced restaurant environment.

Candidates should be motivated, able to lead with minimal supervision, and maintain strong communication while handling POS, inventory, and safety responsibilities. This on-site role requires physical capability including lifting up to 50 lbs and reliable transportation.

Qualifications

• Supports cash handling and POS operations with accuracy.
• Ability to monitor and manage inventory to reduce loss.
• Maintains assets, cleanliness, safety, and organized work areas.
• Adheres to safety standards and security procedures at all times.
• Must have reliable transportation to work and be able to lift 50 lbs.
• Leads a team with minimal supervision, promoting teamwork and energy.
• Handle basic office equipment and perform duties of all restaurant positions.
• Communicate, train, and uphold Papa John's quality standards.
• Address customer concerns promptly and professionally.
• Support Papa John's aim to lead its market.

Responsibilities

• Lead and motivate team members to deliver great customer service.
• Train staff on proper procedures and Papa John's standards.
• Respond to customer concerns and resolve issues in a timely manner.
• Maintain cash control, inventory levels, and general restaurant operations.

Skills

Motivated

People skills

Team-builder

Customer service

Profit growth

Tools

POS

Shift Reports

Inventory systems

Phones

Copiers

Job description

MUST BE 18, MUST BE ABLE TO READ, WRITE, & SPEAK ENGLISH

Description

At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They're all different, but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team? Exciting things are happening at Papa John's and our career experience keeps getting "better"!

Qualities:

• Motivated
• Great people skills
• Team-builder
• Focused on customer service
• Ability to increase profits

Requirements:

• Execute cash management duties with POS and Shift Reports.
• Help manage adequate inventory levels using company systems and guidelines to reduce loss.
• Manage the company's assets and keep the restaurant clean, safe, and organized.
• Follow safety and security standards at all times.
• Have reliable transportation to and from work.
• Lift 50 lbs.
• Lead a team with no supervision and build an atmosphere of teamwork, energy, and fun.
• Work with phones, computers, fax machines, and copiers,
• Perform the job duties of all positions in the restaurant.
• Communicate, train, and promote quality standards to team members.
• Respond to all customer concerns or issues promptly and professionally.
• Work to make Papa John's a leader in its market.

At Papa John's, our team members are more than employees! We care about you and your development. In fact, 89% of our promotions come from within! So become a part of Papa John's family and join us as a Shift Leader or Supervisor.