Shift Lead

Papa John's International , Inc.; Goodyear, Northern (AZ, KY); Hybrid; USD 22,000 - 28,000; Full time

Job summary

Papa John's International, Inc. in Goodyear, AZ is seeking a Shift Leader or Supervisor to drive customer service excellence and team performance. You will lead a team, train staff, ensure safety and cleanliness, and help sustain Papa John's leadership in the market.

This role emphasizes promoting quality standards, teamwork, and internal growth, with the company noted for promoting from within (89% of promotions). Join to help elevate store performance and customer satisfaction.

Qualifications

• Must be 18+ and able to read, write, and speak English.
• Excellent customer service abilities.
• Ability to lead a team with minimal supervision.
• Willingness to train others and promote quality standards.

Responsibilities

• Execute cash management duties with POS and Shift Reports.
• Help manage inventory levels to reduce loss using company systems.
• Manage assets and keep the restaurant clean, safe, and organized.
• Follow safety and security standards at all times.
• Lead a team with no supervision and foster teamwork, energy, and fun.
• Train and communicate quality standards to team members.
• Respond promptly and professionally to customer concerns or issues.
• Perform the job duties of all positions in the restaurant.

Skills

Motivated

Great people skills

Team-builder

Customer service focus

Profitability improvement

Job description

MUST BE 18, MUST BE ABLE TO READ, WRITE, & SPEAK ENGLISH

Description

At Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They're all different, but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team? Exciting things are happening at Papa John's and our career experience keeps getting "better"!

Qualities:

• Motivated
• Great people skills
• Team-builder
• Focused on customer service
• Ability to increase profits

Requirements:

• Execute cash management duties with POS and Shift Reports.
• Help manage adequate inventory levels using company systems and guidelines to reduce loss.
• Manage the company's assets and keep the restaurant clean, safe, and organized.
• Follow safety and security standards at all times.
• Have reliable transportation to and from work.
• Lift 50 lbs.
• Lead a team with no supervision and build an atmosphere of teamwork, energy, and fun.
• Work with phones, computers, fax machines, and copiers,
• Perform the job duties of all positions in the restaurant.
• Communicate, train, and promote quality standards to team members.
• Respond to all customer concerns or issues promptly and professionally.
• Work to make Papa John's a leader in its market.

At Papa John's, our team members are more than employees! We care about you and your development. In fact, 89% of our promotions come from within! So become a part of Papa John's family and join us as a Shift Leader or Supervisor.