Shift Lead

Jimmy John's Sandwiches; Gilbert (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Jimmy John's in Gilbert, AZ seeks crew to greet customers, deliver fast, accurate sandwiches, and maintain high sanitation standards. You will support management, handle routine tasks, and contribute to a lively, systems-driven team environment.

Ideal candidates show great customer service, leadership, reliability, and a drive for success in a fast-paced store. This role involves on-site store operations and occasional on-duty leadership.

Qualifications

• Experience delivering world-class customer service.
• Proven ability to lead and motivate teams in a fast environment.
• Reliable, punctual, and organized with strong work ethic.

Responsibilities

• Assist Management with shifts duties and objectives.
• Ensure completion of all side work properly.
• Support with general shift work including slicing and making sandwiches in ~30 seconds, handling customer complaints, and training new employees.
• Complete weekly administrative tasks.
• Be the manager on duty 2–5 nights a week.

Skills

Customer service

Leadership

Punctual

Organizational skills

Fast-paced work

Job description

• Assisting the Management Team in accomplishing the shifts duties and objectives
• Ensuring proper completion of all side work
• Assisting with general shift work including but not limited too- Slicing, Making sandwiches in roughly 30 seconds, doing assorted shift side work, handling customer complaints, and training new employees
• Completing weekly administrative tasks
• Being the manager on duty 2-5 nights a week

Job Type: Full-time/Part- time

Have you ever wanted to be a part of the Jimmy John's team that has earned the title "Americas #1 Sandwich Delivery" and "Subs So Fast You'll Freak"! Crew Members are responsible for greeting customers when they enter and exit the restaurant, providing world-class customer service and executing fast and accurate sandwiches while maintaining sanitation standards.

Jimmy John's is currently looking for exceptional Staff. The brand represents a fun energetic atmosphere that prospers on culture, strong systems and procedures and quality product.

Candidates should demonstrate Great customer service, Leadership, and a drive for success.

We are a Systems Orientated based company

Candidates are expected and able to demonstrate:

• Personable
• Responsible
• Punctual
• Organizational skills
• Strong work ethic
• Ability to handle fast-paced and high stress situations in the store
• Organize and establish priorities in the store with minimal supervision

Willing to offer opinions and recommendations towards the store and employees. The Person in Charge helps to oversee in-store operations alongside the General Manager, Assistant Manager, Shift Leader. The Person in Charge (PIC) plays a role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Person In Charge you must lead by example and execute systems and procedures with 100% integrity. As an Person In Charge, your attitude needs to be enthusiastic, friendly, and positive.