Shift Lead

Big Dan's Car Wash; Decatur (GA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Fast-paced environment

Excellent income

Bonus opportunities

Paid training

Tuition assistance

Free car washes

Job summary

Big Dan's Car Wash is hiring a Shift Lead to support daily operations, lead the team on assigned shifts, and drive monthly wash membership sales. You’ll engage customers, educate them on the benefits of memberships, and close sales to contribute to a high-performance, customer-centric environment.

The role emphasizes safety, cleanliness, and strong guest interactions in a fast-paced express car wash setting with opportunities for growth and paid training.

Qualifications

• High school diploma or equivalent (minimum).
• Experience in supervisory roles such as shift lead, team lead, or crew trainer.
• Experience in customer service, operations, or team-based roles

Responsibilities

• Support the Operating Partner and General Manager in daily operations, team leadership, and sales performance.
• Lead assigned shifts and be the designated key holder in the absence of the Operating Partner and General Manager.
• Sell monthly wash memberships at the pay station and educate customers on the value of the program.
• Engage customers, boost membership sales, and ensure a fast, friendly guest experience.

Skills

Sales

Customer service

Leadership

Teamwork

Communication

Problem solving

Education

High school diploma or equivalent

Job description

We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction.

Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth. We’re seeking dedicated individuals who seek to exceed expectations, deliver an extraordinary customer experience, and provide an exceptionally clean car—every customer, every visit.

The Shift Lead supports the Operating Partner and General Manager in daily operations, team leadership, and sales performance. This is a hands-on leadership role in a fast-paced, customer-facing environment with a strong emphasis on membership sales, customer engagement, and operational excellence. The Shift Lead is the designated key holder and leader for assigned shifts in the absence of the Operating Partner and the General Manager.

This role goes beyond standard customer service responsibilities. While ensuring a safe, clean, and friendly experience for every guest remains essential, the primary focus of this position is selling monthly wash memberships at the pay station. We are looking for someone who is comfortable starting conversations, educating customers on the value of our membership program, and confidently closing the sale. If you naturally enjoy talking with people and have a knack for selling, this could be a great fit.

The base pay is $18 per hour, with an additional $3 commission for every membership sold, creating strong earning potential for someone motivated and sales-driven.

We Offer You

• Fast-paced, high-volume environment (You won’t be bored.)
• Excellent income.
• Bonus opportunities.
• Active work outside (Don’t like being inside? You’ll love our work).
• Growth opportunity.
• Paid training.
• Tuition assistance.
• Free car washes!

We Want You To

• Serve our customers in a friendly manner with a big smile!
• Be cooperative with your team members and follow our systems.
• Like to learn new skills in areas of safety, mechanical, and customer service.
• Maintain a clean appearance according to our standards.
• Be able to lift a minimum of 25 pounds.
• Have a basic understanding of mechanical systems.
• Be able to operate electronic devices.
• Be able to hustle with a sense of urgency.
• Lead by example.
• Be a problem solver.
• Sales experience helpful.

Qualifications

• High school diploma or equivalent (minimum).
• Experience in supervisory roles such as shift lead, team lead, or crew trainer.
• Experience in customer service, operations, or team-based roles