Shift Lead

Coffee Bean and Tea Leaf - Atlanta Airport (ATL); Atlanta (GA); Sur place; USD 22 000 - 25 000; Plein temps

Résumé du poste

The Coffee Bean & Tea Leaf is hiring for Shift Lead roles in our stores. You will lead the store team, oversee shifts and make operational decisions impacting service and guest experience. This role offers flexible full-time or part-time opportunities and emphasizes premium coffee and tea knowledge.

Join a team focused on guest service, community engagement, and sustainability initiatives while developing leadership skills in a fast-paced retail environment.

Qualifications

• Create coffee moments and share knowledge of our coffee and sustainability with guests.
• Lead by example and coach the team to drive sales and service performance.
• Be a coffee & tea expert and share passion with guests.
• Generate new guests and engage walk-in traffic at store level.
• Prioritize safety for both employees and guests.
• Contribute by helping with stocking, cleaning and store tasks.
• Represent CBTL and connect with the local community.

Responsabilités

• Create coffee moments - share knowledge of our coffee and sustainability with guests.
• Lead by example and coach the team to drive sales and service performance.
• Be a coffee & tea expert and share passion with guests.
• Generate new guests and engage with store traffic.
• Care about safety for employees and guests.
• Contribute by helping with stocking, cleaning, and store tasks.
• Be the face of CBTL in the local community.

Connaissances

Customer service

Leadership

Coaching and training

Description du poste

Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf has become one of the world’s largest specialty coffee and tea retailers. Today we have global presence with Cafés around the world and offices in California, Singapore and Malaysia.This location is owned and operated by the Verge Group. We are a group of experienced business operators who are building a progressive and inclusive organization to serve the greater good of all humanity.We's love to have you as a part of the team. Please join us to be part of this amazing journey.Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service focused company? The Coffee Bean & Tea Leaf Shift Lead curate memorable experiences for our guests and the CBTL team daily. They run shifts, lead the store team and make decisions that impact store operations.If you are looking for an opportunity where you can interact with people, smile, get involved in the local community, and have fun while leading a cooperative team, we want to talk to you about joining our growing and diverse team.Salary: $16-18 per hourJob opportunities as Shift Lead, Shift Supervisor, Shift Manager are generally offered as full time or part time restaurant job.Prior experience in one of the following roles and brands is highly desirable: Shift Lead, Shift Supervisor, Shift Manager, General Manager, Assistant Manager, Barista, customer service, , or other part time restaurant job at Coffee Bean and Tea Leaf, Starbucks, Chick-fil-A, Popeyes, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger.

Requirements/Responsibilities

• Create coffee moments - share your knowledge, our coffee, and our sustainability practices with guests.
• Lead by example. Be an advocate for your team by driving sales and service performance through coaching and training.
• Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the guest.
• Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time.
• Care about safety. Safe, healthy employees and guests are our number one priority.
• Contribute. Whether we need help cleaning, organizing stock or need a new innovative way to do things. Help the store with tasks, ideas and add to the overall success
• Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community.

Job opportunities as Shift Lead, Shift Supervisor, Shift Manager are generally offered as full time or part time restaurant job.Prior experience in one of the following roles and brands is highly desirable: Shift Lead, Shift Supervisor, Shift Manager, General Manager, Assistant Manager, Barista, customer service, , or other part time restaurant job at Coffee Bean and Tea Leaf, Starbucks, Chick-fil-A, Popeyes, Panera Bread, McDonalds, Taco Bell, Burger King, In-N-Out Burger.