Shift Coordinator - Withdrawal Mgmt - Day Shift/BE (64648)

Aurora Mental Health & Recovery; Aurora (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Life Insurance

Long-term disability

403(b) retirement

Vacation and Sick Pay

Holidays

Employee Assistance Program

Short term disability

Job summary

Aurora Mental Health & Recovery is seeking a Shift Coordinator to lead a 3-6 clinician team on a 24/7 Withdrawal Management unit (ASAM 3.2). You will manage intakes, discharges, and transfers for up to 43 clients, coordinate with hospitals and law enforcement, and supervise staff to ensure safe, compassionate care.

This onsite role requires BLS and QMAP, and offers shift differentials, bilingual pay, and comprehensive benefits.

Qualifications

• Must have BLS certification or obtain within 30 days of hire.
• QMAP certification required within 30 days of hire.
• Two years of related experience and/or training.
• Shift Coordinator II requires CAS credential; Shift Coordinator I requires CAT with plan to obtain CAS within 18 months.

Responsibilities

• Lead a work group and provide direction on a daily basis.
• Assist Clinical Manager with resumes and interviews.
• Serve as primary trainer for new staff.
• Oversee unit daily operations and supply needs.
• Develop and implement treatment and disposition plans.
• Participate in crisis and de‑escalation interventions as needed.
• Develop and facilitate psychoeducational groups.
• Assist with intake procedures and discharges.
• Conduct one‑on‑ones to understand client needs.
• Provide trauma‑informed interventions and a supportive environment.

Skills

Team leadership

Multitasking

Detail oriented

Team player

Education

High School diploma

Bachelor's degree

CAT certification

QMAP certification

BLS certification

CAS credential

Job description

Come lead our Withdrawal Management team at Aurora Mental Health & Recovery (AMHR) as a Shift Coordinator. Our Shift Coordinator manages a team of 3-6 clinicians for a shift (Day, Swing, Overnight). Responsible for the care of up to 43 clients, coordinating all intakes, discharges, and transfers to other levels of care. The role serves as community liaison with multiple hospitals and law enforcement agencies. The role also oversees all EC/IC activity. The ideal candidate is both a strong clinician and leader capable of supervising up to 6 staff of various disciplines. Candidate will be organized, detail-oriented, and effective at multi-tasking in a busy environment. Candidate will be positive, a team player, and a supportive leader to staff. Our Withdrawal Management Unit provides 24/7 care to individuals experiencing acute intoxication or withdrawal from drugs and/or alcohol. The level of care is ASAM 3.2 (Social Model Detox). The team monitors the treatment progress of clients in a 43-bed unit.

Salary for this role.

Starting wage is based on experience, credentialing, and company equity. Paid bi-weekly.

• Shift Coordinator I: $24.25 - $36.36 per hour - Requires CAT (Certified Addiction Technician) certification or Bachelor's degree and plans to earn a CAS certification.
• Shift Coordinator II: $26.68 - $40.00 per hour - Requires CAS (Certified Addiction Specialist) certificate

Schedule. This Position Is Fully Onsite/In-person. Available Schedules Are

• Wednesday - Saturday Day shift: 4x10-hour shifts 6:00 am - 4:30 pm

Shift Differential Pay.

The Day weekend shift differential is paid from 7 am to 3 pm on Saturdays and Sundays only; the Swing shift differential is paid from 3 pm to 11 pm; and the Overnight shift differential is paid from 11 pm - 7 am

• Day Weekend (Sat, Sun): $1.50/hour
• Swing Weekday (Mon-Thurs): $1.50/hour
• Swing Weekend (Fri, Sat, Sun): $2.75/hour

Bilingual Language Differential Pay.

Employees who successfully pass a language assessment are eligible to receive bilingual differential pay. This differential is provided as a fixed amount of $3,000 per calendar year, paid on a bi‑weekly basis across 26 pay periods, and prorated based on hire date and full‑time equivalency (FTE). Eligibility and payment are subject to the language requirements of the position and the employee’s demonstrated proficiency in the language.

Essential Duties

• Lead a work group and provide direction on a daily basis. Provide feedback to employees.
• Assist Clinical Manager with reviewing resumes and interviewing candidates.
• Serve as the primary trainer of all new staff, or designates a senior member of the team to provide this training.
• Assist the Clinical Manager with the daily operations of the Unit, including identifying and organizing supplies needs, receipts from purchases and ensuring that all paperwork is accounted for and completed correctly.
• Assist in the development and implementation of treatment and disposition plans that address the client as a whole-person.
• Participation in crisis and behavior management/de‑escalation interventions as needed, according to state regulations, training, and established best practices.
• Develop and facilitate psychoeducational groups.
• Assist with case management functions as needed.
• Assist with intake procedures including decontamination, documentation, inventory of client belongings, and orientation to the facility.
• Assist with discharge procedures.
• Conduct one‑on‑ones to ensure that the treatment team has a comprehensive understanding of the clients self identified needs.
• Provide trauma‑informed interventions that minimize harm and restrictive measures and empower clients to share responsibility in their recovery plan.
• Maintain a safe therapeutic environment that emphasizes recovery, resilience and building a sense of community.

Qualifications

Requirements:

• Must possess a Basic Life Support (BLS) certification (with CPR/First Aid) or obtain one within 30 days of hire.
• Required QMAP (Qualified Medication Administration Personnel). Must obtain QMAP certification within 30 days of hire. AMHR provides the required training, and employees must successfully pass the certification exam to meet this requirement.
• Two years of related experience and/or training.
• Shift Coordinator I Requirements:
  • High School diploma with Certified Addiction Technician (CAT) actively registered with Colorado Department of Regulatory Affairs (DORA) or Bachelor's degree with plan to obtain CAT credential within 18 months from hire date.
• Shift Coordinator II Requirements:
  • Bachelor’s level degree is required.
  • For candidates grandfathered into the Certified Addiction Specialist (CAS) credential, High school diploma or equivalent is required.
  • Certified Addiction Specialist (CAS) credential is required.

Required Vaccination And TB Test.

At AMHR the health and safety of our clients and staff are our top priorities. As part of this commitment, all employees are required to receive an annual influenza (flu) shot and present a negative TB test result before their first day of work. Proof of both the flu shot and negative TB test must be provided on your first day of employment. Medical and religious exemptions can be requested if necessary.

Benefits

• Health insurance: Kaiser
• Dental, vision, and flexible spending accounts (dependent care & health care)
• Company paid basic life and AD&D insurance
• Long-term disability coverage*
• 403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment
• Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, and 2 floating holidays (hours calculated pro-rata basis based on full-time equivalency)
• The company observes 11 designated holidays each year. Exception: Employees working in 24/7 programs or facilities are scheduled to work their regular shifts if the holiday falls on their scheduled workday. In these cases, employees will receive their regular pay for hours worked plus holiday pay.
• Employee Assistance Program
• Voluntary term life insurance
• Short term disability*
• Eligible for benefit if working 30 hours per week or more

Our Mission, Vision and Core Values.

Mission: Deeply rooted in our diverse community, we deliver state-of-the-art care and meaningful outcomes that impact emotional well-being and addiction recovery.

Vision: To foster hope and healing through compassionate, quality care.

Core Values: Passionate caring; Rising to the challenge; Honoring and respecting all persons; Believing in resilience; Putting clients and community first; Commitment to collaboration and teamwork

We are an Equal Opportunity Employer.

Aurora Mental Health & Recovery and subsidiaries (AMHR) are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We do not tolerate discrimination in any form or context including harassment or exclusion.