Shift Captain - YES Treatment (1609) Glassboro, NJ

Center for Family Services; Glassboro (NJ); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Sign-On Bonus

PTO (Paid Time Off)

401k Plan

Medical Insurance

Prescription Insurance

Life Insurance

Flexible Spending Accounts

Wellness Activities

Training & Professional Development

Advancement Opportunities

Job summary

The Center for Family Services seeks a dedicated Shift Captain - YES Treatment in Glassboro, NJ. You will supervise youth, provide crisis counseling, and work with the treatment team to ensure daily routines and youth progress in a safe, therapeutic environment.

Responsibilities include shift supervision, direct counseling, incident reporting, and fostering positive youth relationships. Competitive benefits and a $500 sign-on bonus are offered.

Qualifications

• 18 years of age or older.
• Current non-provisional driver’s license in good standing.
• HS Diploma or GED with 3 years’ direct care experience OR BA with 1 year direct care experience.
• Desire to work with adolescents and young adults.

Responsibilities

• Maintain excellent attendance and punctuality for shifts and meetings.
• Oversee shift supervision, support and direct counseling for youth.
• Provide crisis intervention and de-escalation during incidents.
• Document accurately and timely in required logs and reports.
• Lead group activities, therapy sessions, and recreational/physical activities.
• Collaborate with the treatment team to reinforce interventions.
• Ensure safety, security and well‑being of youth residents at all times.
• Participate in mandatory trainings and program meetings.

Skills

Crisis intervention

Youth counseling

Team collaboration

Behavior management

De-escalation

Documentation

Communication

Education

HS Diploma or GED

Bachelor’s degree

Job description

Shift Captain - YES Treatment (1609) Glassboro, NJ

*Sign-On Bonus

Take advantage of our new sign-on bonus! Center for Family Services is a place where you can be part of a dynamic, top workplace team dedicated to improving lives. When you apply and get hired, you are eligible for a $500 sign-on bonus.

Location:Glassboro, NJ

Job Type/Status: Full Time

Salary Range: $18.00 - $20.00 per hour

Position Summary

The Shift Captain is a dedicated and compassionate professional responsible for fostering a safe, supportive, and therapeutic environment for youth and staff. Under the supervision of the ProgramDirector, Supervisor or HouseManager, the Shift Captain, provides crisis and ongoing counseling and youth supervision, in addition to hands‑on supervision of shift activities. This role involves direct interaction with youth, implementing daily routines, and collaborating with the treatment team to ensure the overall well‑being and progress of the youth in our care.

Duties and Responsibilities:

• Maintain excellent attendance, arriving on time for shifts and scheduled meetings.
  


• Oversees shift supervision, support and direct counseling within the residential setting, ensuring the safety and
  security of youth.
  


• Assists in providing shift coverage and completes shift responsibilities. Approach each shift in a team perspective
  and only lead delegation of shift tasks if necessary.
  


• Follows and enforces all policies and procedures of the shelter.
  


• Provides training for new hires.
  


• Meets regularly with the Program Supervisor, House Manager and/or Program Director for time structuring and
  other evaluative meetings.
  


• Provide feedback regarding staff performance and recommendations for disciplinary action to the Administrative
  Supervisor. Attends program meetings and other necessary meetings as required.
  


• Ensure all over the counter prescription medication is correctly administered and documented.
  


• Provides group counseling services, as required.
  


• Build positive rapport and relationships with youth residents through consistent and supportive interactions.
  


• Collaborate with the treatment team to reinforce therapeutic interventions in the daily routine. Utilize appropriate behavior management techniques to address challenging behaviors. Effectively manage crisis situations by employing appropriate de-escalation techniques and following established protocols. Communicate incidents and observations to the appropriate staff and maintain accurate incident reports. Provides 1:1 supervision and engages youth as needed
  


• Lead, Facilitate and participate in structured group activities, recreation and physical education activities, promoting social skills, teamwork and a sense of community.
  


• Provides one-to-one assistance with challenging youth.
  


• Demonstrate comprehensive understanding and adherence to all program policies, procedures, and regulations.
  


• Maintain accurate and timely documentation of resident behaviors, interactions, incidents, and progress. Complete 100% of required documentation within the specified timeframe and according to program standards.
  


• Ensure the safety, security, and well‑being of youth residents at all times. Demonstrate a proactive approach to resident safety by identifying and addressing potential risks or concerns in the environment.
  


• Participate in ongoing professional development opportunities and required training sessions. Complete 100% of mandatory training sessions and pursue additional professional development opportunities relevant to the role.
  


• Facilitate conflict resolution and mediation among residents, promoting positive communication and conflict resolution skills.
  


• Communicate regularly with the treatment team, including therapists, psychologists, and support staff, to share observations, updates, and concerns.
  


• May provide intake screening and crisis intervention services during designated shift.
  


• Other related duties as assigned

Qualifications

• Are 18 years of age or older


• Have a current non-provisional drivers license in good standing


• Have a HS Diploma or GED with 3 years' experience providing direct care to youth in a behavioral health agency or institutional setting OR a BA with 1 years' experience providing direct care to youth in behavioral health agency or institutional setting


• Have a desire to work with adolescents and young adults.

Work Environment & Physical Requirements

• Ability to sit for up to 2 hours during documentation tasks, group meetings, and administrative tasks.


• Ability to lift up to 30 pounds, as residential counselors may need to assist residents with mobility challenges and participate in activities that involve physical movement.


• Ability to walk up and down stairs.


• Ability to assist youth with daily activities and participate in group recreational or therapeutic activities.


• Ability to meet and fulfill all physical requirements of Handle with Care Training


• Be comfortable working in various residential settings, including shared spaces and therapy rooms.


• Provide assistance in the use of adaptive equipment and assistive devices for youth with specific needs.


• Ability to use a computer, keyboard, and other office equipment with precision.


• Visual acuity to review documents, input data, and perform detailed tasks.


• Adequate hearing and speech capabilities to engage in conversations, presentations, and phone communication clearly and effectively.

At the Center for Family Services, our employees are our greatest resource, and we are committed to investing in our staff. We offer a competitive benefits package as well as ongoing resources that will support staff on their personal and professional journey.*

• Excellent paid time off (PTO) program, including vacation, sick, personal, and holiday


• 401k Plan


• Medical insurance plan options


• Prescription Insurance


• Life Insurance


• Flexible Spending Accounts


• Health & Wellness Activities


• Ongoing Training & Professional Development Opportunities


• Opportunity for advancement

About Employment at Center For Family Services a leader in the non-profit sector and named as a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together our team makes a positive difference in the lives of people in need. If you're interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit Center For Family Services website at www.centerffs.org .

Disclaimer All positions require pre-employment drug screening and criminal record checks. Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.