Shift & Assistant Manager — Lead Team & Elevate Service

The Wendy's Company; Ruckersville (VA); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Job summary

A major fast-food franchise in Ruckersville, Virginia, is seeking a Shift Manager/Assistant Manager to oversee daily operations and ensure excellent customer service. The ideal candidate will possess strong leadership, communication, and problem-solving skills, maintaining a positive environment while driving team performance. You will be responsible for managing staff schedules, food safety, and customer engagement to enhance overall dining experiences. This role offers great benefits, contributing to your growth in an energetic restaurant atmosphere.

Qualifications

• Strong leadership and interpersonal skills to guide and motivate the team.
• Excellent communication abilities to foster a positive atmosphere.
• Organized with the capability to manage scheduling and inventory.
• Problem-solving skills for navigating challenges in a fast-paced environment.
• Innovative mindset to implement new strategies for service quality.
• Adaptable to respond quickly to changing demands and needs.

Responsibilities

• Oversee daily operations ensuring smooth service experience.
• Manage team schedules and maintain food safety standards.
• Engage with customers to address needs and gather feedback.
• Implement training for new employees and uphold cleanliness standards.
• Troubleshoot issues that arise during shifts.

Skills

Leadership

Interpersonal skills

Communication

Problem-solving

Organizational skills

Adaptability

Customer-centricity

Job description

A major fast-food franchise in Ruckersville, Virginia, is seeking a Shift Manager/Assistant Manager to oversee daily operations and ensure excellent customer service. The ideal candidate will possess strong leadership, communication, and problem-solving skills, maintaining a positive environment while driving team performance. You will be responsible for managing staff schedules, food safety, and customer engagement to enhance overall dining experiences. This role offers great benefits, contributing to your growth in an energetic restaurant atmosphere.