Shelter Medical Operations Lead

Animal Rescue League of Iowa; Des Moines (IA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employer-paid long-term disability and

basic life insurance

Supplemental insurances

401(k) retirement plan with an owner?"

Veterinary benefits

Paid time off

Job summary

The Animal Rescue League of Iowa seeks a Veterinary Medical Staff Supervisor to provide administrative leadership and daily operation support for the shelter Medical department in Des Moines, IA.

You will supervise Medical Assistants and Technicians, recruit and coach staff, and help manage records, inventory, and kitten nursery operations while advancing humane care and efficient workflows.

Qualifications

• Supervisory, lead, training, or team leadership experience preferred.
• Experience in animal welfare, veterinary medicine, shelter operations, medical administration, inventory management, or related work preferred.

Responsibilities

• Provide administrative leadership and daily operational support for the shelter Medical department.
• Supervise, train, coach, and support Medical Assistants, Medical Technicians, and other direct reports as assigned.
• Recruit, onboard, manage performance, and participate in employee relations processes for direct reports.
• Assist with development and management of preventative shelter medicine protocols.
• Oversee animal medical records to ensure accuracy and currency.
• Manage shelter medical inventory, order supplies, and ensure inventory is tracked and available.
• Monitor shelter animal inventory and support processes to reduce length of stay.
• Manage the Kitten Nursery staffing and volunteer support.
• Review workflows and oversee implementation of approved changes.
• Collaborate with the Director of Veterinary Medical Services and other departments to support humane treatment, animal care, and adoption processes.
• Support positive interactions through professional and educational communication.
• Follow and model ARL policies, safety procedures, sanitation standards, and compassionate animal-handling practices.

Skills

Supervisory

Staff leadership

Veterinary medicine

Shelter operations

Inventory management

Communication

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The Animal Rescue League of Iowa seeks a Veterinary Medical Staff Supervisor to provide administrative leadership and daily operation support for the shelter Medical department in Des Moines, IA.

You will supervise Medical Assistants and Technicians, recruit and coach staff, and help manage records, inventory, and kitten nursery operations while advancing humane care and efficient workflows.