Shelter Kitchen Manager

Porchlight Inc; Madison (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Community engagement opportunities

Professional development

Supportive team environment

Job summary

Porchlight Inc in Madison, Wisconsin, is searching for a Shelter Kitchen Manager to oversee kitchen operations at the Men's shelter. This role involves leading a diverse team, planning menus, ensuring kitchen safety, and managing food preparation for over 250 individuals.

The ideal candidate has significant experience in food service management, a commitment to teamwork, and a deep respect for the community. You will collaborate with staff and external partners to enhance service delivery while maintaining high standards in the kitchen.

Qualifications

• 3+ years experience in food service.
• 3+ years managerial experience of 3+ employees.
• 1+ year experience preparing food for 250-300 people.
• Current ServSafe Certification.
• Proficient in Microsoft Word, Excel, and Outlook.

Responsibilities

• Oversees all kitchen operations for the Men's shelter.
• Supervises and trains kitchen staff, including individuals with disabilities.
• Plans menus and orders food supplies.
• Ensures kitchen sanitation and hygiene.
• Works with community partners to source food and volunteers.

Skills

Food service management

Team leadership

Food safety practices

Cooking techniques

Microsoft Office proficiency

Job description

Shelter Kitchen Manager

Hours: 40 per week, varies Monday through Friday and weekends as necessary

Essential Duties and Responsibilities

The Shelter Kitchen Manager functions as the onsite working manager, overseeing all kitchen operations for the Men's shelter. This position supervises and works alongside a team of employees with differing abilities; teaches employees cooking skills, plans menus, and orders food and supplies within guidelines set by the Director of Kitchen Programs; reports to the Director of Kitchen Programs about any employee or product issues. The Shelter Kitchen Manager is expected to be the expert in the kitchen, maintain good working relationships with shelter staff and continuously seek donations and volunteers from the community in order to ease the fiscal burden of the program. The ideal candidate manages using the "Inspect What You Expect" mantra and leads with patience and a teaching/mentoring perspective.

Essential Job Duties

• Plans and prepares menu items and delegates food preparation duties.
• Maintains appropriate inventory of food and supplies.
• Leads staff in daily meal production, preparation and service.
• Properly handles and stores food, including training staff on procedures.
• Ensures proper kitchen sanitation and personal hygiene, including training staff on procedures.
• Assists in training kitchen staff (which includes individuals with disabilities) by describing and demonstrating techniques.
• Assures proper food safety practices are followed during food preparation and storage.
• Coordinates and oversees staff related to kitchen operations.
• Schedules shelter kitchen workers according to need; covers open shifts as necessary, either themselves or by coordinating with other staff.
• Works with community partners and external agencies to source food, supplies and volunteers to bolster what we can provide our guests.
• Alerts management to problems.
• Routine lifts up to 50 pounds of varied products.
• Performs other duties as assigned by supervisor.

Essential Duties of Teamwork and Collaboration

• Works in collaboration with program and all other agency staff to facilitate a team environment.
• Demonstrates and models effective communication skills in building relationships with all clients and employees.
• Creates good working relationships with other service providers.

QUALIFICATIONS

• Minimum of 3-years successful work experience in food service, demonstrating commitment to teamwork, good judgment, low absenteeism, time management skills, and a positive outlook.
• Minimum 3-years managerial or supervisory experience of 3+ employees.
• Minimum 1-year professional experience preparing food for 250-300 people
• Strong understanding of basic food preparation techniques.
• Current ServSafe Certification [note: an otherwise qualified candidate can meet this requirement by completing the training independently within the first 90 days of employment].
• Basic understanding of the role of food and labor costs in commercial food operations.
• Genuine desire to work with a socially disadvantaged and multi-ethnic population, including the homeless and those with low incomes.
• Sincere respect for disadvantaged individuals.
• Ability to motivate and obtain willing cooperation from others.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to adapt to new technology quickly.
• Valid Driver's License and access to a vehicle.
• Ability to routinely lift up to 50 pounds.
• Ability to communicate and work effectively with staff and residents from various backgrounds.
• Team orientation with respect for others.
• High ethical standards.
• Ability to follow verbal and written instructions.
• Written communication to name and organize files, complete timesheets, and communicate with supervisor.

Physical Demands

• Indoor environment: Shelter facility, kitchen, open office, etc.
• Outdoor environment: parking lot, grounds, etc.
• Exposure to weather, extreme heat/cold, loud noises, fumes, airborne particles, toxic/caustic chemicals, risk of electrical shock and vibration.
• Standing, kneeling, walking.
• Bending, stooping.
• Reaching, pushing, pulling.
• Climbing stairs.
• Lifting, carrying up to 50 pounds.
• Repetitive, fine hand, finger, and foot movements.
• Typing/data entry.
• Talking, hearing, interacting with coworkers, vendors, participants.
• Close vision.
• Distance vision, field of vision, color/depth perception.
• Using office machines - phone, fax, computers, postage meter, etc.
• Operating various equipment and tools.

Physical Qualifications

• Seeing, hearing, speaking.
• Reading, writing.
• Basic English comprehension, written and oral communication.
• Ability to lift 50 pounds.
• Manual dexterity to use tools and clean units.

Porchlight Values & Culture:

• Treats all clients, employees, and visitors with caring, kindness, respect, and dignity.
• Helps to create an environment that values and appreciates diversity.
• Adheres to all Porchlight policies, procedures, code of conduct, and attendance rules.
• Maintains strict confidentiality of all information.
• Adheres to Porchlight policies in the use of Porchlight property, computer technology, and tele-communications devices.
• Conducts self within appropriate and expected professional boundaries and policies.
• Works with clients to eliminate barriers.