Shelter Attendant 3rd Shift (12am-8am)

Ross County Community Action Commission, Inc.; Chillicothe (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established community service organization is seeking a dedicated Emergency Shelter Attendant to provide quality service to guests. This role involves maintaining a safe environment, assisting guests with resources, and documenting safety concerns. Ideal candidates will possess strong interpersonal skills and the ability to work effectively with diverse populations. Join a compassionate team committed to making a difference in the lives of individuals experiencing homelessness. If you are passionate about helping others and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• High School Diploma or equivalent preferred.
• One year experience with individuals experiencing homelessness preferred.

Responsibilities

• Maintain a safe, clean environment for shelter guests.
• Assist guests in accessing resources and document incidents.
• Prepare and coordinate meals for shelter guests.

Skills

Interpersonal Skills

Customer Service Skills

Crisis Management

Task Prioritization

Cultural Competence

Education

High School Diploma or Equivalent

Experience with Homeless Individuals

CPR Certification

Crisis Intervention Training

Benefit Bank Training

Job description

HIRING 3RD SHIFT ONLY

The Emergency Shelter Attendant will provide quality, respectful, and courteous service to all guests in the shelter. Responsibilities include maintaining a safe, clean environment, supporting and assisting guests, and documenting safety and security concerns.

Duties and Responsibilities:

1. Complete sign-in documentation and other record keeping for shelter guests.
2. Log all attendance records for HMIS and grant purposes.
3. Assist in the preparation and coordination of meals for guests.
4. Assist in maintaining the safety and security of guests and shelter property, reporting concerns to the supervisor on duty.
5. Help guests access resources such as laundry, linens, hygiene kits, etc.
6. Ensure compliance with the emergency shelter procedure manual.
7. Document incidents accurately and timely, notifying the supervisor on duty.
8. Maintain the cleanliness of the shelter by performing tasks outlined on daily checklists.
9. Attend regularly scheduled meetings and trainings assigned by the supervisor.
10. Stay awake and attentive to shelter guests and operations throughout the shift.
11. Perform other duties as assigned by the supervisor.

Skills and Abilities:

1. Excellent interpersonal and customer service skills.
2. Ability to work with diverse cultures and socioeconomic backgrounds.
3. Ability to prioritize tasks effectively.
4. Ability to maintain a calm demeanor in a fast-paced and sometimes stressful environment.

Education and Experience:

1. High School Diploma or equivalent (preferred).
2. One (1) year experience working with individuals experiencing homelessness (preferred).
3. CPR Certification, Crisis Intervention training, and Benefit Bank training (preferred).

Physical Requirements:

1. Must be able to lift up to 50 lbs.
2. Must be able to stand for 4-8 hours at a time.
3. Passed pre-employment screenings.

EEO Statement: