Shawanoe Steak & Spirits Busser/Runner-PT

Bordertown / Indigo Sky Casinos; Wyandotte (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

Indigo Sky Casinos in Wyandotte, OK is seeking a part-time server assistant who delivers friendly, high-quality guest service in a fast-paced casino dining environment.

Responsibilities include greeting guests, assisting servers with table maintenance, keeping stations stocked, refilling drinks, and supporting opening/closing duties. HS diploma or GED required; ability to obtain Oklahoma gaming license; night/weekend availability required.

Qualifications

• Excellent customer service is required.
• Strong problem-solving ability is needed.
• High capacity for learning and adapting to procedures.

Responsibilities

• Greet guests with a smile and provide courteous service.
• Assist servers and cocktail servers with table maintenance and reset.
• Keep server stations stocked and clean; refill water glasses.
• Help run food to guests and support opening/closing duties.

Skills

Excellent customer service

Problem solving capability

High capacity for learning

Education

HS Diploma or GED

Job description

Job Details

Job Location: Indigo Sky Casino - Wyandotte, OK 74370

Position Type: Part Time

Education Level: High School

Travel Percentage: None

Job Shift: Swing

Job Category: Other

ESSENTIAL FUNCTIONS

• Be thoroughly familiar with all standards of proper service etiquette and adhere to these standards throughout guest service.
• Ensure each table is clean and reset for every new guest.
• Greet guests with a smile and thank them for coming upon exit.
• Assist servers and cocktail servers with table maintenance, including removing dirty dishes, tableware, and napkins.
• Refilling empty water glasses.
• Doing silverware rollups.
• Make sure server stations remain stocked accordingly.
• Cleaning up spills on tables and floors.
• Occasionally help run food to guests.
• Attend all scheduled staff meetings and supplemental training sessions.
• Knowledgeable about all menus and hours of operation.
• Be familiar with emergency safety measures.
• Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, co-workers and management.
• Perform additional duties as requested by your Manager.
• Follow the steps of service as outlined for your position.
• Complete opening/closing duties.

JOB PREREQUISITES

• Excellent customer service
• Problem solving capability
• High Capacity for Learning

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

Qualifications

EDUCATION: HS Diploma or GED

EXPERIENCE: At least y1ears’ experience preferred

LICENSES OR CERTIFICATIONS

Be able to obtain/maintain Eastern Shawnee Tribe of Oklahoma gaming license.

PHYSICAL REQUIREMENTS

Must be able to lift up to 50 pounds repeatedly throughout shift. Must be able to stand and exert fast-paced mobility for period of up to 8 hours in length. Must possess manual ability to handle/serve food. The ability to twist, bend, reach and squat.

WORK ENVIRONMENT

We maintain an alcohol/drug-free workplace. Must have the ability to work in a fast-paced environment and perform in casino operations containing smoke and second-hand smoke with high noise level and bright lights. Must be able and willing to work nights, weekends and holidays as needed. Ability to work in fast paced environment and problem-solving ability. Must be able to work independently

Job Summary

This position contributes to Shawanoe Steak and Spirits success by serving our guests in a personable, courteous, and professional manner. This person must see that the highest quality of standards is met for guest service and must also work within the framework of a quality food and beverage service team; with a focus on our superior standards which display a sense of pride in Shawanoe Steak and Spirits Standards of Excellence.