SharePoint Systems Analyst - (Norfolk, VA)

Serco; Chesapeake (VA); On-site; USD 90,000 - 110,000; Full time

Job summary

Serco Inc. is seeking a SharePoint Systems Analyst to support the CNIC N6 program in Norfolk, VA. You will configure search services, maintain Fleet Portals, and lead web tech initiatives across DoD policies and cybersecurity requirements.

Responsibilities include developing security architectures, managing access, and building dashboards with Power BI, PowerApps, and Power Automate to automate workflows and enhance analytics for mission-critical tasks.

Qualifications

• Active DoD Secret clearance required.
• U.S. Citizenship required.
• DoD 8570.01-M IAT Level II certification required.
• High School diploma/GED with 6+ years IT/Cyber Security experience OR Bachelor’s degree with 4+ years experience OR Master’s with 2+ years experience.

Responsibilities

• Configure and enhance search services and scopes to provide targeted information to users.
• Maintain and ensure operations of CNRMA Fleet Portal and Web systems.
• Develop security architecture and manage access for SharePoint Portals.
• Maintain and troubleshoot SharePoint issues.
• Act as technical lead for CNRMA web technologies; evaluate new products and make recommendations.
• Apply DoD web policies and Information Management policies.
• Design, develop and implement applications, reports, dashboards and workflows using PowerApps, Power BI and Power Automate.
• Provide technical support on the CNRMA Portal, US BICES Portal, and other CNRMA Web networks.

Skills

SharePoint administration

PowerApps

Power BI

Power Automate

DoD policies

Cybersecurity

Education

High school diploma/GED + 6+ years IT experience

Bachelor's degree + 4+ years IT experience

Master's degree + 2+ years IT experience

Tools

SharePoint

AWS

Azure

AWS CloudFormation

Job description

Position Description & Qualifications

Are you an SharePoint Systems Analyst looking for a place where you can make a difference every day? Serco is the place for you! We have an exciting opportunity supporting the United States Navy and our CNIC N6 program based out of Norfolk, VA. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making.

Location

Norfolk, VA.

In This Role, You Will

• Configure and enhance search services and scopes to provide targeted information to users.


• Perform all necessary tasks to keep CNRMA Fleet Portal and Web systems operational.


• Develop the security architecture and manage access and permissions for several SharePoint Portals.


• Maintain/enhance and troubleshoot/resolve Sharepoint issues.


• Act as the technical lead for CNRMA in regard to web-based technologies; evaluate new products and their suitability for use in support of CNRMA Web objectives; analyze, evaluate and make recommendations on projects.


• Utilize knowledge of DoD web policies, cybersecurity policies and regulations along with executing CNRMA Information Management policies and projects.


• Design, develop and implement applications, reports, dashboards and automate workflows using Microsoft PowerApps, Power BI and Power Automate.


• Provide technical support on the CNRMA Portal, US BICES Portal, and other CNRMA Web and external networks to increase productivity and communications, and satisfy mission essential tasks.

To Be Successful In This Role, You Will Have

• An active DoD Secret clearance
  
  
  
  • U.S Citizenship
  
  
  
  


• An active DoD 8570.01-M IAT Level II certification


• A high school diploma/GED and minimum 6 years' experience/technical training related to Information Technology, Cyber Security, Computer Science, or other related discipline
  
  
  
  • Or a Bachelor's degree and minimum 4 years of experience/technical training related to Information Technology, Cyber Security, Computer Science, or other related discipline
  
  
  • Or a Master's degree and minimum 2 years of experience/technical training related to Information Technology, Cyber Security, Computer Science, or other related discipline
  
  
  
  

Additional Desired Experience And Skills

• Demonstrated experience with SharePoint administration and development, cloud technologies (e.g., AWS, Azure), and Infrastructure-as-Code tools such as AWS CloudFormation; strong background in systems analysis, automation, and supporting enterprise-level collaboration platforms

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: [e-mail] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [e-mail].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

• Medical, dental, and vision insurance


• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract


• 401(k) plan that includes employer matching funds


• Tuition reimbursement program


• Life insurance and disability coverage


• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection


• Birth, adoption, parental leave benefits


• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans.

The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [e-mail].