SharePoint System Administrator SME

Leidos; Alexandria (VA); On-site; USD 116,000 - 210,000; Full time

Benefits offered by this job

Health and Wellness programs

Competitive compensation

Paid Leave

Retirement benefits

Job summary

Leidos is seeking a SharePoint Subject Matter Expert (SME) to support a large enterprise IT contract for the DoD. The role covers deploying, operating, and maintaining SharePoint services across multiple data centers, with emphasis on security, troubleshooting, and customer-focused support.

The candidate will manage site collections, O365/M365 access, and perform migrations to SharePoint Online, SPSE, or 2019, while coordinating with ICAM technologies and other identity services.

Qualifications

• Extensive experience with SharePoint technologies to include SharePoint 2016, 2019, SPSE and SharePoint Online.
• Experience configuring, installing, and securing SharePoint systems.
• Familiarity with managing SQL clusters in support of SharePoint farms.
• Experience with patch maintenance for SQL clusters and SharePoint farms.
• Experience with PKI authentication and claims-based authentication.
• Experience with load balancers such as F5 BigIP or Citrix NetScaler.
• Experience managing M365/O365 cloud offerings.
• Experience with ITSM ticketing systems such as ServiceNow.

Responsibilities

• Interacting with site/collection owners to handle service inquiries.
• Provide implementation, troubleshooting and maintenance of IT systems.
• Distinguish between local and enterprise-wide problems and resolve them.
• Develop solutions and update SOPs to reflect changes.
• Oversee SharePoint projects including upgrades and migrations.
• Identify methods for integration with ICAM technologies.
• Assist users with migrations to SharePoint 2019, Subscription Edition, or Online.
• Manage permissions of site collections and associated items.
• Manage access to O365/M365 apps (Teams, OneDrive, SharePoint Online).
• Conduct data purges for cyber security, legal, FOIA needs.
• Maintain asset library, risk database, and calendar for stakeholders.
• Coordinate with customers to collect data and implement solutions.
• Provide follow-up reports and AARs for root cause analysis.
• Maintain monitoring with SolarWinds/PowerShell and other tools.
• Support 24/7/365 mission environment.
• Update 24/7 SOC documentation for after-hours triage.

Skills

SharePoint

ITSM

Communication

Teamwork

Troubleshooting

PowerShell

Education

Bachelor's degree with 12 years of relevant experience

Master’s degree with 10 years

Associate's with 14 years

High School Diploma with 16 years

Tools

SQL Server

F5 BIG-IP

Citrix NetScaler

ServiceNow

SharePoint 2016/2019/SPSE/Online configurations

Power BI (Nintex/InfoPath usage)

Job description

Description

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

If this sounds like a mission you want to be a part of, keep reading!

Leidos is seeking a SharePoint Subject Matter Expert (SME) to support a large enterprise IT contract for the DOD. The SharePoint System Administrator will support infrastructure services, operations, and maintenance across multiple enclaves of different classifications with remote administration for server farms located in multiple data centers. The SharePoint SME shall deploy, operate, and maintain SharePoint services, including load balancing, PKI authentication, and claims-based authentication as well as support site setup, permission management, troubleshooting, and service requests for customers as well as content and knowledge managers. This individual will work in a team environment to ensure mission needs are met and ensure functionality of capabilities of customers.

This role requires an individual that is technical, customer oriented, and extremely familiar with managing all aspects of SharePoint. This individual should be detail oriented in order to capture customer inquiries appropriately. Role requires excellent oral and written communication skills.

Primary Tasks

• Interacting with site/collection owners to handle service inquiries and problems.
• Provide implementation, troubleshooting and maintenance of IT systems.
• Rapidly distinguish isolated user problems from enterprise-wide application/system problems.
• Develop solutions for complex problems, update Knowledge Articles and Standard Operating Procedures (SOPs) to reflect changes to the environment.
• Oversee SharePoint projects to include minor and major version upgrades, routine maintenance, hardware/platform upgrades/migration, and expansion of capabilities to meet emerging requirements.
• Identify methods for direct integration with existing and future Identity, Credential, and Access Management (ICAM) technologies.
• Assist users with manual migrations from older SharePoint versions to SharePoint 2019, SharePoint Subscription Edition or SharePoint Online.
• Manage permissions of new and existing site collections and their associated lists, items etc.
• Manage access to O365/M365 applications based on SharePoint technology such as Microsoft Teams, Microsoft OneDrive, and SharePoint Online.
• Conduct searches and purges of data from operational systems as required by cyber security, legal, compliance, FOIA, and other legitimate sources.
• Manage asset library, risk database, and business rhythm calendar (Leidos best practice) to enhance situational awareness for stakeholders.
• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
• Provide follow-up reports (technical findings, feedback, resolution steps taken, After Action Report (AAR) etc.) for Root Cause Analysis, engineering technical assessment, and process improvement initiatives.
• Maintain, develop, and enrich service and server monitoring using SolarWinds, Science Logic, PowerShell or other technologies to ensure full visibility into health and performance of the service offering.
• Support customer requirements in a 24/7/365 mission environment.
• Update operations and maintenance documentation for 24/7/365 IT Operations Center personnel to assist with after-hours triage and troubleshooting of common SharePoint problems.

Basic Qualifications

• Extensive experience with SharePoint technologies to include SharePoint 2016, 2019, Subscription Edition (SPSE) and SharePoint Online.
• Extensive experience with configuring, installing, and securing SharePoint systems.
• Familiarity with managing SQL clusters in support of SharePoint farms.
• Experience with patch maintenance for SQL clusters and SharePoint farms.
• Experience with PKI authentication and claims-based authentication.
• Experience with utilizing load balancers such as F5 BigIP Load Traffic Manager or Citrix NetScaler.
• Experience managing M365/O365 cloud offerings such as Microsoft Teams, Microsoft OneDrive, SharePoint Online.
• Experience with routine maintenance processes and willingness to conduct scheduled maintenance during approved maintenance windows.
• Experience with Change Management fundamentals to ensure proper planning, execution, and documentation of changes to the environment.
• Experience with Tier 2 & Tier 3 system administration.
• Experience troubleshooting issues in a growing environment.
• Experience with log reviews, incident analysis, and identification of issue trends/problem analysis.
• Effective time management skills - Able to prioritize efforts such as major projects, documentation review/update, incident ticket resolution and customer requests.
• Strong oral and written communications skills – Able to effectively communicate with program and government leadership for major service outages, degradation and project status.
• Track record of working effectively within a team, and support to peers toward improved processes and results.
• Experience with IT Service Management (ITSM) ticketing systems such as ServiceNow.

Clearance

• Due to the nature of the government contracts we support, US Citizenship is required.
• TS/SCI with Counterintelligence (CI) Polygraph (or Full Scope Poly) required for position or TS/SCI and willingness to obtain a poly.

Education

• Candidate must have a Bachelor's degree with 12 years of relevant experience, Master’s degree with 10 years, Associate's with 14 years, or High School Diploma with 16 years.
• Required Certifications
• Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher)
• No industry certifications are required for this position, though a relevant certification in VMware, Windows Server Administration or similar technology is beneficial.

Desired Certifications

• Familiarity with using Nintex, InfoPath, and/or PowerBI platforms for creating and managing workflows.
• Experience configuring and managing SPPatchify for patch maintenance of large SharePoint farms.
• Microsoft 5-6.5? c… -

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Pay Range

Pay Range $116,350.00 - $210,325.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

• Competitive compensation
• Health and Wellness programs
• Income Protection
• Paid Leave
• Retirement

More details are available at www.leidos.com/careers/pay-benefits.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.