Shared Market Clinical - Medical Assistant, Market Float

ArchWell Health; St. Louis (MO); On-site; USD 35,000 - 52,000; Full time

Job summary

ArchWell Health is seeking a Medical Assistant for a Market Float role to support PCPs across the market. The MA will greet patients, take vitals, record medical history, perform routine screenings, and assist in diagnostic testing while coordinating with the care team.

The ideal candidate has a MA program credential, 3+ years of MA experience, phlebotomy skills, and BLS certification. Occasional travel to regional centers may be required; strong patient communication is essential.

Qualifications

• High school diploma or equivalent is required.
• Graduate from a nationally accredited Medical Assistant program or comparable healthcare vocational training is required.
• A minimum of 3 years work experience as a Medical Assistant.
• 1 year of phlebotomy experience.
• BLS for Healthcare Providers required.
• EClinicalWorks or similar EMR experience.

Responsibilities

• Greet and room ArchWell Health members and conduct intake, vitals, and medical history.
• Assist in assessing patient health conditions and perform routine diagnostic testing.
• Collaborate with PCPs and specialists; report changes in patient conditions.
• Process patient calls, relay information, and route messages to appropriate staff.
• Change dressings, apply bandages, and perform basic first aid under supervision.
• Provide health coaching and follow-up with coached patients weekly.
• Relocate to regional centers with short notice; travel reimbursements apply.

Skills

Emotional intelligence

Strong communication

Customer-focused

Critical thinking

Team collaboration

Travel readiness

Education

High school diploma

MA program or comparable training

3 years MA experience

Phlebotomy experience

BLS Certification

EClinicalWorks (EMR) experience

Tools

EClinicalWorks EMR

Microsoft Office

Job description

Medical Assistant - Market Float

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.

Job Summary

Core to the ArchWell Health approach is to have a robust clinical care team focused on the needs of our members. Care teams are responsible for delivering excellent and compassionate primary care and coordinating the care of our members with the broader healthcare delivery system. The Medical Assistant (MA)-Market Float is a critical role to support the Market’s PCPs day-to-day and ensure efficiency in the care provided to patients. MAs will work closely and collaboratively with the market care teams to greet and room ArchWell Health members. S/he will be expected to assist in assessing patient’s health conditions, including performing routine diagnostic testing during appointments.The MA Market Float may be asked to report to regional centers with short notice.

Duties/Responsibilities:

• Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for eachprocedure.
• Critically listen and engage with patients throughout appointment, ensuring needs and/or changing in patient conditions are reported to PCP, specialists, and/or other clinical personnel
• Perform all tasks with a hyper focus on patient experience, including processing of patient phone messages,includingreturning calls; routing calls to other team members as appropriate; calling patients to obtain and relay pertinent information for thephysician.
• Change dressings, apply bandages, remove sutures and other first aid procedures; use CPRskillswhen necessary, all under physiciansupervision
• Ensure compliance with OSHA safety standards and conduct accurate, legal, and ethical documentationat alltimes.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices; follows up with coached patients via weeklycalls.
• Candidate should have the ability to report to other regional centers with short notice. Organization will normally have schedule posted 1 week in advance, but there will be occasional needs to float candidate to other center with last minute call outs. Any travel mileage in addition to travel to home center will be reimbursed at the standard rate.

Required Skills/Abilities:

• Must possess a high degree of emotional intelligence andintegrity,driven and focused workethic.
• Self-starter with the ability to think creatively and workeffectively.
• Ability to work effectively with various seniorities and diverse populations including staff, providers, members, family members, insurance carriers, vendors and marketleadership.
• Strong communicator that is customer-oriented
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurringdefects.
• Experience with claims/quality reports and analytical software packages
• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentationsoftware.
• Ability to travel on occasion for company meetings.

Education and Experience:

• High school diploma or equivalent education (GED)required.
• Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e.foreign-trained physician, paramedic, etc.)required
• A minimum of 3 years work experience as a Medical Assistant
• 1 year of phlebotomy experience.
• BLS for Healthcare Providers required.
• EClinicalWorks or similar EMR experience
• Experience working with geriatric patients is a plus.

ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.