Servicing Representative – Tax Specialist

The Servion Group; New Brighton, Northern (MN, KY); Hybrid; USD 47,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Discretionary Bonus Possible

Job summary

The Servion Group in Minnesota seeks an entry-level Tax Administration Specialist to perform extensive administrative work in the Tax Administration operations of the Servicing Department, coordinating property tax and escrow analysis including PMI, MIP, lease rent and investor guidelines.

You will service mortgage loans and provide direct member service to borrowers, with primary contacts including borrowers, investors and vendors.

Qualifications

• Knowledge of first mortgage real estate lending practices and related regulations.
• MS Office and mortgage loan software proficiency required.
• Strong reporting and communication abilities.

Responsibilities

• Monitor property tax vendor for compliance with investor guidelines.
• Disburse property tax payments, PMI, MIP premiums in a timely manner.
• Prepare bank account transfers.
• Complete annual escrow analysis by state.
• Monitor timely payment of non-escrow items; pay bills and establish escrow accounts as necessary.
• Train new and current Tax Administration Specialists.
• Handle escalated tax administration matters and resolution for borrowers/investors.
• Monitor tax vendor compliance with investor guidelines.
• Serve as a resource for Tax Administration operations, policies or procedures.
• Execute account resolution according to investor and MI specifications.
• Be primary contact for tax vendor.

Skills

Communication skills

Data interpretation

Problem solving

Education

High School Diploma

Tools

MS Office

Mortgage loan software

Job description

SUMMARY

Extensive administrative work involved in the Tax Administration operations of the Servicing Department. Coordination of various functions of property tax and escrow analysis including but not limited to private mortgage insurance (PMI), mortgage insurance premium (MIP), lease rent and investor guidelines. Work is involves servicing the mortgage loans and providing direct member service to the borrowers. Primary contacts include borrowers, investors and vendors.

ESSENTIAL RESPONSIBILITIES & DUTIES

Entry Level

• Monitors property tax vendor for compliance with investor guidelines.
• Disburses property tax payments, private mortgage insurance (PMI), mortgage insurance (MIP) premiums in a timely manner.
• Prepares bank account transfers.
• Complete annual escrow analysis by state.
• Monitors timely payment of non-escrow items; pay bills, enforce coverage and establish escrow accounts as necessary.

Senior Level (all above plus)

• Responsible for the training of new and current Tax Administration Specialists.
• Handle escalated tax administration matters includes researching and providing resolution to the borrower or investor.
• Monitors tax vendor for compliance with investor guidelines.
• Serve as a resource for other Tax Administration Specialists regarding Tax Administration operations, policies or procedures.
• Execute account resolution according to investor and MI specifications
• Primary contact for tax vendor

ESSENTIAL DUTIES, KNOWLEDGE, SKILLS, ABILITIES

Required

• Thorough knowledge of first mortgage real estate lending practices, including federal regulatory requirements, state regulations, agency and Credit Union requirements.
• Familiarity with AllRegs.
• MS Office
• Proficiency with mortgage loan software
• Reporting, letter preparation, group presentation and other related communications skills.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to attend meetings or perform other assignments at locations outside the office, if necessary.

Preferred

• Experience with Lereta.
• Experience with ARCH, US Department of HUD, United Guaranty, Genworth, Radian and MGIC private mortgage insurance carriers.

COMPENSATION

COMPENSATION: $22.49 - $29.87 per hour.

General Description of Benefits

All full-time employees are eligible for Medical Insurance, Telehealth Services, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability, Long-term Disability, Legal and Identity Theft Protection, Critical Illness Insurance, Hospital Insurance, Accident Insurance, Participation in 401k Plan with up to 5% company match, and Discretionary Bonus Possible but not guaranteed.

Requirements

PREFERRED QUALIFICATIONS

• Education: High School Diploma
• Experience: Entry level 1-3 years in mortgage industry; Sr level 3-5 years.
• Licenses/Certifications: None