Servicing Compliance Specialist II

Private National Mortgage Acceptance Company, LLC; Carrollton (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

Wellness programs

Retirement benefits and 401k match

Tuition reimbursement

Job summary

Pennymac is a leading mortgage services company focused on the production and servicing of U.S. mortgage loans.

The Mortgage Servicing Compliance Specialist II will implement new and updated regulations, assess impacts to policies, and ensure accurate interpretation across servicing units. Responsibilities include guiding regulatory updates, maintaining logs, and translating requirements into actionable processes.

Qualifications

• Regulatory compliance knowledge and regulations.
• Ability to analyze risk and assess impact.
• Proficient in Word, Excel and PowerPoint.
• Detail-oriented with ability to work independently.
• Financial services and mortgage experience preferred.

Responsibilities

• Provide guidance on Regulatory Updates and Policy & Procedure updates for assigned Servicing unit(s).
• Maintain and update logs and project plans to meet departmental requirements.
• Ensure compliance with laws and investor guidelines across applicable entities (RESPA, TILA, FCRA, CFPB, Fannie Mae, Freddie Mac, FHA, VA).
• Identify new regulatory requirements and assess impact with QA team.
• Review line of business rebuttals to exceptions and develop remediation plans.
• Translate regulatory requirements into actionable business processes and procedures.
• Support in keeping policies updated and compliant with stated requirements.
• Demonstrate alignment with Pennymac's culture and values.

Skills

Regulatory compliance

Risk analysis

MS Office

Attention to detail

Team player

Independent worker

Job description

PENNYMAC

Pennymac is (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

A Typical Day

A Mortgage Servicing Compliance Specialist II is responsible for implementing new and updated regulations and investor requirements; assessing the impact to written, automated and manual policies and procedures. This position requires an understanding of mortgage servicing regulations and their practical application.

The Mortgage Servicing Compliance Specialist II will:

• Provides guidance to business units for Regulatory Updates and Policy & Procedure updates on behalf of assigned Servicing business unit(s). Maintain and update various logs and project plans to meet departmental requirements
• Maintain and update various logs and project plans to meet departmental requirements
• Ensure proper communication and implementation of laws and regulations related to Treasury (HAMP/HAFA), GSE, VA, FHA, State, and CFPB. Provide guidance to Servicing business units to ensure laws and regulations are interpreted and implemented accurately: policies/procedures, flow charts, reference guides, forms, technology and operations needed to properly service loans
• Work with the Servicing Compliance Program Manager and Quality Assurance team to identify new or changed regulatory requirements and assess impact
• Assist in reviewing line of business rebuttals to exceptions and determining final loan or process level remediation. Work with the QA team and business unit management to develop efficient and effective solutions and action plans to address findings and recommendations
• Ensure that the policies and procedures are updated and compliant with stated requirements
• Review published materials and recommend revisions or changes in scope, format, content and methods of publication
• Work with department management and process owners to help ensure departmental policies and procedures are created and/or current, complete and accurate
• Independently researches, interprets, and analyzes complex federal and state mortgage servicing regulations (e.g., RESPA, TILA, ECOA, FCRA, SCRA, FDCPA, CFPB guidelines, investor guidelines like Fannie Mae, Freddie Mac, FHA, VA)
• Translates regulatory requirements into actionable business processes and procedures
• Provides expert guidance and recommendations to business units on complex compliance matters
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

What You’ll Bring

• Possess technical proficiency in regulatory compliance matters and regulations
• Ability to analyze and assess risk based on potential impact to Pennymac for non compliance
• Proficient in Word, Excel and Power Point
• Must be a team player with strong attention to detail and able to work independently
• Proven track record at delivering timely and accurate information in a fast-paced environment
• Excellent critical thinking, problem solving, mathematical skills and sound judgment
• Financial Services and, if possible, mortgage industry experience preferred
• Strong business acumen and ability to interface with executive

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home:

Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long‑term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
• We value the hard work and dedication of our employees. In addition to a competitive salary, positions may offer bonus opportunities.

To learn more about our benefits visit:

https://pennymacnews.page.link/benefits

For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

Compensation:

Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role
• Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary

$50,000 - $75,000

Work Model

OFFICE