Services Specialist - On Site Services

GE Vernova; California (MO); On-site; USD 72,400 - 90,500; Full time

Benefits offered by this job

Medical, dental, and vision coverage

24/7 nurse resource

GE Retirement Savings Plan with matching 401(k)

Tuition assistance

Paid parental leave

Disability and life insurance

Paid time-off

12 paid holidays

Job summary

A company in advanced technology is seeking a Services Specialist – On Site Services to manage installation projects and provide high-quality support. This role involves troubleshooting equipment and ensuring compliance with safety standards. The ideal candidate will have a Bachelor's degree or a high school diploma with 5 years of experience in Field Services. Competitive compensation and comprehensive benefits are offered, including medical, dental, and a retirement savings plan.

Qualifications

• Bachelor's degree or GED with minimum 5 years of experience in Field Services.
• Minimum of 2 years of advanced experience in Services & On‑Site Services required.

Responsibilities

• Manage installation and servicing of transformer monitoring equipment.
• Perform troubleshooting to Printed Circuit Board level.
• Coordinate with customers and internal teams for project execution.

Skills

Field Services and Maintenance

Communication skills

Problem analysis and resolution

Project management

Education

Bachelor's degree or high school diploma with 5 years of experience

Job description

Services Specialist - On Site Services
GE Vernova

Welcome to satisfy the role of Services Specialist – On Site Services with GE Vernova. The position is responsible for managing after‑sales activities, including installation and servicing of GE Monitoring and Diagnostic products at customer sites, and for delivering high‑quality onsite and remote support to customers.

Job Description Summary

This role oversees the complete lifecycle of installation and maintenance projects, ensuring compliance with safety and quality standards while coordinating with customers and internal teams.

Roles and Responsibilities

• Perform installation and service work on state‑of‑the‑art transformer monitoring equipment.
• Manage installation projects, coordinating with various customer contacts and internal GE Sales and Service teams.
• Perform troubleshooting and fault finding to Printed Circuit Board (PCB) level.
• Liaise effectively with customers in job planning, execution, follow‑up, and sales support, and internally with various teams to ensure process excellence.
• Lead as a primary technical resource for on‑site work, resolving engineering and product issues and providing technical direction to skilled labor.
• Provide installation and service direction on‑site and remotely, including repairs, replacements, and rebuilds for a range of equipment vintages, sizes, and application types.
• Provide both external and internal timely, accurate, professional reports.
• Provide, audit, and implement quality control requirements for on‑site repair and upgrades in compliance with Engineering and Product Department standards.

Required Qualifications

• Bachelor's degree from an accredited university or college, or a high school diploma / GED with at least 5 years of experience in Field Services and Maintenance.

Desired Characteristics

• Minimum of 2 years of advanced experience in Services & On‑Site Services.
• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document, plan, market, and execute programs.
• Established project management skills.

Compensation and Benefits

Base pay range: $72,400.00 – $90,500.00 USD annually. The specific pay offered may be influenced by the candidate’s experience, education, and skill set. This role is also eligible for overtime. The posting is expected to close on 12/31/25.

Benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach and a 24/7 nurse‑based resource; the Employee Assistance Program; a GE Retirement Savings Plan with company matching 401(k) contributions; tuition assistance; adoption assistance; paid parental leave; disability and life insurance; paid time‑off for vacation or illness; and 12 paid holidays.

EEO Statement

GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening, subject to a drug screen as applicable.

Relocation Assistance

No relocation assistance provided.

Position Attributes

Seniority level: Entry level
Employment type: Full‑time