Services Solution Specialist

ViziRecruiter,LLC.; Merrimack (NH); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

401k plans

Medical insurance

Mental health coaching

Generous paid time off

Job summary

A leading technology solutions provider is looking for a Services Solutions Specialist to provide pre-sale technical consulting for Lenovo data center solutions. You will work closely with assigned business segment sales teams to identify technology opportunities and educate them on strategic solutions. The role requires strong technical knowledge, project management experience, and an aptitude for customer engagement. Successful candidates will find a rewarding career with competitive compensation and excellent benefits, including mental health support and generous paid time off.

Qualifications

• Proficient use of Microsoft Excel and internal business systems.
• Strong desire to continually learn and apply latest technologies.
• Experience managing projects and delivering expectations.

Responsibilities

• Conducts pre-sales consulting to understand client challenges.
• Designs and presents technical solution configurations.
• Collaborates with partners to design technical solutions.

Skills

Microsoft Excel

Customer oriented

Analytical

Strong interpersonal skills

Negotiation skills

Tools

Lenovo data center solutions

Cisco Teams

Job description

Introduction

With an eye for detail and a contagiously positive attitude, you’re the teammate everyone counts on to get the project buttoned up and across the finish line.

Overview

What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well‑being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

The Services Solutions Specialist provides pre‑sale technical consulting to advise and recommend Lenovo data center solutions of various levels of complexity to clients. The Services Solution Specialist strategizes with assigned business segment sales teams to identify Apple solution opportunities and target accounts. The Services Solution Specialist increases knowledge of Apple solutions in respective practice area, keeps abreast of changes, and maintains or achieves certifications for professional development. While driving awareness of Apple products and solutions, the Solutions Specialist is responsible for educating the assigned selling organization on strategies and tactics to increase Advanced Technologies Partner growth.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

• Utilizing the tools and engineering partners available, conducts pre‑sales consulting and assessments to understand client challenges and business objectives as it relates to IT solutions.
• Designs and presents technical solution configurations based on client needs and solution pricing while recommending applicable services as part of the overall client solution.
• Collaborates with partners to design technical solutions as needed.
• Advises on pricing programs and deal registration
• Serves as subject matter expert to Account Managers on IT solutions such as Data Center, Networking, Cloud and Security.
• Engages Connection Technology Practices to ensure optimal results for the client based on the solution(s) selected.
• Collaborates with Account Managers and Sales Leadership on business development to identify solution opportunities and target accounts through proactive engagement.
• Leverages Company and external tools to identify strategic prospects for advanced technology solutions.
• Engages in customer and prospect calls to discover and qualify advanced technology opportunities within these accounts.
• Forecasts and manages pipeline to meet monthly recurring revenue (MRC) target.
• Continues professional development by increasing knowledge of IT solutions, applications and services, keeps abreast of trends and market conditions, and maintains and/ or achieves certifications for professional development.
• Attends applicable industry and manufacturer training sessions to increase knowledge in respective practice area.
• Achieves vendor certifications through online or onsite training.
• Supports sales enablement thru education of selling organization on strategies and tactics to grow practice area in the assigned business segment successfully.
• Assists in the creation and presentation of technical training.
• Coaches Account Managers on advanced solution technologies and partner offerings.
• Supports Connectivity marketplace partners in an effort to remain abreast of new technologies and offerings to incorporate into ongoing training and development materials.

Requirements

• Proficient use of Microsoft Excel, Microsoft Teams, Cisco Teams and relevant internal business systems.
• IT aptitude with strong desire to continually learn and apply latest technologies.
• Working knowledge of advanced technologies such as server, storage, networking, cloud and security.
• Working knowledge of advanced technologies and related product solutions.
• Proven knowledge of Lenovo data center solutions with ability to consult on various levels of complexity to clients.
• Proven experience managing projects and delivering expectations, both internally and with clients.
• Proven experience in technology/software partner and channel management.
• Proven success at working collaboratively with sales and internal colleagues to solve technical problems.
• High aptitude to stay current and train on related technology areas such as Server, Storage, Networking, preferred.
• Customer oriented with ability to listen to and anticipate needs of the customer.
• Solves a variety of problems in situations where only limited standardization exists.
• Account planning skills with experience in up‑sell and cross‑sell strategies selling monthly based services and solutions.
• Articulate with ability to clearly communicate and demonstrate the value proposition to the customer.
• Adept at providing technical solutions based on customer needs per the practice area.
• Analytical with ability to assess the customer’s business systems requirements.
• Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines.
• Reasoning ability to define problems, collect data, establish facts, and draw valid conclusions.
• Action oriented with strong executional skills.
• Strong interpersonal and proactive communication skills with ability to collaborate with Account Managers and to engage customers.
• Excellent time management skills.
• Self‑motivated and results‑driven.
• Strong negotiation skills.