Services Sales Solutions Architect

Talanto; Northern (KY); Hybrid; USD 197,000 - 314,000; Full time

Job summary

Talanto is seeking a Services Sales Solutions Architect Director to prescriptively shape, scope, and solution applications using Core/PSS and related clouds. You will act as a trusted advisor, guiding Sales & Professional Services on capability, effort, and implementation value for complex multi-cloud engagements.

Ideal candidates have extensive pre-sales experience, enterprise program leadership, and strong executive communication. Travel up to 25% and proximity to DMV are preferred.

Qualifications

• 5+ years of direct experience delivering and/or overseeing applicable solutions.
• 10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.
• 2+ years of sizing and scoping applicable projects.
• Washington D.C., Maryland, Virginia (DMV) proximity.

Responsibilities

• Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements.
• Provide oversight and governance for pre-sales solutioning and architecture on large multi-cloud implementations.
• Align closely with Account and Services Sales team by leading pre-sales activities and developing client-specific proposals.

Skills

Pre-sales

Solutioning

Stakeholder Mgmt

Public sector

Platform expertise

Education

Bachelor's degree in a relevant field

System Architect Certification

Tools

Application Architect Certification

Job description

16,441 – 26,141 $

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•••••••••• is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping ••••••••••'s core values at the heart of it all.

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**Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role

The Services Sales Solutions Architect Director plays a critical role in the presales process and setting customers up for success by prescriptively shaping, scoping and solutioning applications and functionality leveraging •••••••••• Core/PSS and •••••••••• related clouds products. This person serves as a trusted technical advisor to •••••••••• customers, providing guidance to Sales & Professional Services teams on •••••••••• Core/PSS and Data 360 capabilities and level of effort for implementation, bringing synergies across each customer’s implementations, and ensuring project implementations are positioned to deliver the highest levels of customer satisfaction. They are platform experts who are accountable for the oversight of our technical solution approach, quantifying business value and aiding the sales teams to scope the expected outcomes of the engagement. They are internally and externally recognized as a business contributor, industry and product specialist.

Partnered with an Account Partner (Services Salesperson), the Services Sales Solutions Architect Director leads technical pre-sales activities, acting as the technical expert across the portfolio of products and engaging other SMEs across the organization to develop and articulate comprehensive implementation proposals; this can include developing technical solutions to customer missions/objectives, sizing the effort/team size/team makeup/duration, identifying critical technical challenges: integrations, usability, security, data migration and third party solutions.

This may include the following:

• Deep understanding of •••••••••• Core/PSS (government solutions preferred)
• Ability to scope •••••••••• projects (and integration with ancillary technology stacks)
• Pre-Sales solutioning in conjunction with the Solution Engineers
• Bringing public sector expertise and perspective
• Ability to drive better outcomes through extensive platform expertise
• Create deep alignment with customer IT departments and partners

Responsibilities:

Correctly scope projects (people, skills, timeframe) to deliver on clients’ requirements

Bring best practices to each client engagement through your deep platform expertise by providing Subject Matter Expertise related to •••••••••• Core/PSS products

Provide oversight and governance for pre-sales solutioning and architecture on large multi-cloud implementations

Positively impact client Services renewals (when applicable) by aligning customer success with professional services roadmap.

Align closely with Account and Services Sales team by leading pre-sales activities such as the development of client-specific proposals, SOWs, staffing plans, engaging with other SMEs across the organization to gain consensus on an acceptable proposal as necessary

Successfully manage multiple strategic clients simultaneously

Recognized as a valuable and trusted advisor by our customers and other members of ••••••••• and continue to build a reputation for excellence in professional services

Inspire people to do the best work of their careers, being a multiplier, amplifying the knowledge and capability of the people around you while continuing to provide an inclusive workplace as one of Best Places to Work.

Show continued professional growth and development

The ideal candidate will have:

A successful track record of working effectively in a highly matrixed and fast-growing organization.

A passion and belief in the unique value of professional services in a cloud software company.

The proven ability to develop customer relationships, understand their businesses, and develop a shared vision for accelerating their business success with •••••••••• .

The capability to recognize complicated customer and internal relationships and navigate win/win outcomes for multiple stakeholders.

The ability to partner with customer IT leaders and ••••••••• partner leaders to align on the technical implementation of ••••••••• and how it adds value to their overall enterprise architecture.

Deep problem solving skills and the ability to help solve problems with minimal background and a fast ramp up.

Must Have Qualifications & Skills:

5+ years of direct experience delivering and/or overseeing applicable solutions.

10+ years’ experience delivering consulting services, including team leadership and active involvement in selling professional services through technical solutioning expertise.

2+ years of sizing and scoping applicable projects.

Washington D.C., Maryland, Virginia (DMV) proximity

5+ years’ operating in a pre-sales environment, shaping and scoping large and complex implementation projects

5+ years of enterprise-level project or program management experience

Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.

Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role

Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions

Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational acumen

Delivery focused: Previous experience leading teams of architects to delivery complex Solutions

Excellent analytical & problem solving skills

Proven ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue

Preferred Qualifications & Skills:

• Washington D.C., Maryland, Virginia (DMV) proximity
• •••••••••• Application Architect Certification.
• 5+ years’ operating in a pre-sales environment, shaping and scoping large and complex implementation projects
• 5+ years of enterprise-level project or program management experience
• Demonstrated technical and/or functional aptitude, and ability to engage with architects or SMEs into pre-sales activities.
• Extremely strong written and verbal communication skills, executive level presence and experience in working in a client advisory role
• Demonstrated ability to influence a group audience, facilitate solutioning and lead discussions such as solution architecture tradeoffs, Road mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessions
• Excellent strategy development and problem-solving skills as well as business development focus and experience (e.g., relative to new products, services, and go-to-market approaches), while possessing a broad level of technology understanding and substantial operational acumen
• Delivery focused: Previous experience leading teams of architects to delivery complex Solutions
• Excellent analytical & problem solving skills
• Proven ability to build strong working relationships across multiple functions/levels; adept at mediating conflict and fostering healthy dialogue
• • •••••••••• System Architect Certification

Travel Requirements:

Ability to travel; up to 25%

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Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

•••••••••• is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at •••••••••• , we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their •••••••••• employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at ••••••••• are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. ••••••••• offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: ••••••••• , we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $197,300 - $313,700 annuallyThere is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $237,700 - $344,700 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.