Services Coordinator - Stevenson House

The John Stewart Company; Palo Alto (CA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision care

Vacation leave

Sick time

Flex Spending Accounts

Life AD&D Long Term Disability

Employee Assistance Program

Commuter benefit program

AT&T and ClassPass discounts

Wellness Reimbursement

401(K) matching

Job summary

The John Stewart Company is seeking a Services Coordinator to develop and provide supportive senior services at our Palo Alto property. The role supports the Property Manager on service needs and resident activities; hours are 9am-6pm, contract position.

Qualifications include 5 years in supportive service settings, experience with low-income populations, strong interpersonal and written communication skills, and proficiency in Excel/Word. Mandarin is a plus.

Qualifications

• 5 years or more experience in supportive service area.
• Experience with low-income families, children, youth, seniors and disabled population preferred.
• Excellent communication skills, both verbal and written.
• Strong Excel and Word knowledge.
• Familiar with planning activities and locating outside support services.
• Mandarin Chinese speaking a plus.

Responsibilities

• Serve as liaison/advocate with outside social and health agencies.
• Plan and conduct after-school programs for resident youth.
• Establish and work with residents’ group to facilitate positive community relations.
• Advise Property Manager on overall service and recreation needs of residential community.
• Provide assistance with office duties as needed.
• Evaluate service programming as necessary.
• Working with elderly tenants on a variety of issues including Medicare/medical issues.
• Produce a monthly newsletter and author memos as needed.
• Create service reports using Excel and Word.

Skills

Interpersonal skills

Communication skills

Multicultural awareness

Mandarin language

Tools

Excel

Word

Job description

Overview

COMPANY SUMMARY:

The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector. We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.

SUMMARY OF THE POSITION:

Services Coordinator is responsible for the development and provision of supportive senior services at the property. The person in this position is expected to help implement and advise the Property Manager on overall service needs of the project and community and other resident activities.

Hours: 9am-6pm

Contract position

Responsibilities

• Serve as liaison/advocate with outside social and health agencies.
• Plan and conduct after-school programs for resident youth.
• Establish and work with residents’ group to facilitate positive community relations.
• Advise Property Manager on overall service and recreation needs of residential community.
• Provide assistance with office duties as needed.
• Evaluate service programming as necessary.
• Working with elderly tenants on a variety of issues including Medicare/medical issues.
• Produce a monthly newsletter and author memos as needed.
• Create service reports using Excel and Word.

Qualifications

• 5 years or experience in supportive service area.Experience working with low-income families, children,youth, seniors and disabled population preferred.
• Good interpersonal and organizational skills with the ability to work well with multi-cultural and multi-lingual population.
• Excellent communication skills, both verbal and written.
• Familiar with planning activities, locating outside support services.
• Strong Excel and Word knowledge.
• Mandarin Chinese speaking a plus
• This position is contracted

Benefits-at-a-glance

Benefits for Employees who work 30+ hours/week -

• Medical, dental and vision care; preventative medical care paid at 100%.
• Vacation leave of up to ten days per year in the first year.
• Up to 80 hours of sick time per year.
• Flexible Spending Accounts for Health Care and Dependent Care.
• Company paid Life AD&D Long Term Disability.
• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $100 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).

Benefits for Employees who work less than 30 hours/week -

• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $100 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
• Up to 80 hours of sick time per year.

Equal Opportunity Employer

The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.

California Consumer Privacy Act

Effective January 1, 2020, the California Consumer Privacy Act requires businesses that meet certain minimum threshold requirements to provide a “notice at collection” to applicants for employment who reside in California. The notice at collection describes the categories of personal information to be collected about these California applicants and the purposes for using that personal information. Therefore, we have posted the Company’s “Notice At Collection For California Applicants” here. Please review this Notice at your convenience.