Services Business Intelligence & Commercial Analytics Specialist, Advanced

Anite; Santa Rosa (CA); On-site; USD 92,000 - 154,000; Full time

Benefits offered by this job

Paid holidays

Tuition reimbursement

Flexible time

401(k)

Job summary

Keysight Technologies Inc. in Santa Rosa, CA seeks a Services BI & Commercial Analytics Specialist, Advanced, to drive reporting, forecasting, and analytics for repair, calibration, and professional services.

You will consolidate data across major platforms, build dashboards, and provide timely insights to internal stakeholders. This role requires 4+ years in analytics or related fields, strong Excel/SFDC experience, and exposure to Snowflake, Tableau, and other BI tools.

Qualifications

• 4+ years of relevant business development, sales, service and support, business operations, systems, and/or analytics experience in test and measurement or adjacent industry.
• Foundational business development knowledge and interest in repair, calibration, and professional services.
• Proficiency in Excel and working experience with SFDC; exposure to Snowflake, Tableau, MicroStrategy, Incorta, SFDC CRMA, Spotfire, or similar platforms desirable.
• Data validation, dashboard maintenance, variance analysis, metric interpretation, and recurring-report preparation.
• Ability to translate data into clear findings, recommendations, and business actions.
• Project coordination, prioritization, communication, curiosity, and internal stakeholder support.
• Bachelor's degree in Engineering, Business, Analytics, Data Science, Information Systems, or equivalent experience.

Responsibilities

• Prepare recurring and ad hoc reports for orders, renewals, ARR, pipeline, forecast, installed base, assets, service history, and portfolio performance
• Maintain dashboards, validate data, investigate variances, and support consistent metric definitions
• Summarize performance drivers, risks, gaps, and recommended actions for QBRs, operating reviews, planning cycles, and presentations
• Support forecast updates, opportunity analysis, renewal visibility, and reporting cadence
• Consolidate data across SFDC, Snowflake, Tableau, Excel, MicroStrategy, Incorta, SFDC CRMA, Spotfire, and related platforms
• Improve reporting workflows and documentation while building knowledge of repair, calibration, and professional services
• Partner with internal Business Development, Sales, Business Operations, Services, Finance, IT, and data-owner teams

Skills

Data analysis

Excel

SFDC

Snowflake

Tableau

Incorta

Spotfire

Education

Bachelor’s degree in Engineering, Business, Analytics, Data Science, or Information Systems

Tools

SFDC

Snowflake

Tableau

MicroStrategy

Incorta

SFDC CRMA

Spotfire

Excel

Job description

Services Business Intelligence & Commercial Analytics Specialist, Advanced

paid holidays, tuition reimbursement, flex time, 401(k)

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions.We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Join KGSO in an internally focused Business Development role supporting growth in repair, calibration, and professional services through reporting, forecasting, business narratives, and analytics. Support Business Development leaders and Traditional Services BDs with accurate, timely, and actionable information.

Success requires developing systems fluency, analytical capability, business judgment, and strong internal customer service.

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions.We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Join KGSO in an internally focused Business Development role supporting growth in repair, calibration, and professional services through reporting, forecasting, business narratives, and analytics. Support Business Development leaders and Traditional Services BDs with accurate, timely, and actionable information.

Success requires developing systems fluency, analytical capability, business judgment, and strong internal customer service.

Accountabilities include:

• Prepare recurring and ad hoc reports for orders, renewals, ARR, pipeline, forecast, installed base, assets, service history, and portfolio performance
• Maintain dashboards, validate data, investigate variances, and support consistent metric definitions
• Summarize performance drivers, risks, gaps, and recommended actions for QBRs, operating reviews, planning cycles, and presentations
• Support forecast updates, opportunity analysis, renewal visibility, and reporting cadence
• Consolidate data across SFDC, Snowflake, Tableau, Excel, MicroStrategy, Incorta, SFDC CRMA, Spotfire, and related platforms
• Improve reporting workflows and documentation while building knowledge of repair, calibration, and professional services
• Partner with internal Business Development, Sales, Business Operations, Services, Finance, IT, and data-owner teams

4+ years of relevant business development, sales, service and support, business operations, systems, and/or analytics experience in test and measurement or an adjacent industry.

Demonstrated ability in the following areas:

• Foundational business development knowledge and interest in repair, calibration, and professional services
• Business analysis, reporting, forecasting, data visualization, and concise narrative development
• Proficiency in Excel and working experience with SFDC; exposure to Snowflake, Tableau, MicroStrategy, Incorta, SFDC CRMA, Spotfire, or similar platforms desirable
• Data validation, dashboard maintenance, variance analysis, metric interpretation, and recurring-report preparation
• Ability to translate data into clear findings, recommendations, and business actions
• Project coordination, prioritization, communication, curiosity, and internal stakeholder support
• Bachelor's degree in Engineering, Business, Analytics, Data Science, Information Systems, or equivalent experience

ITAR statement: This position requires access to certain goods, software, technology, or technical data subject to U.S. export control laws and regulations. Under these laws and regulations, U.S. persons (which includes U.S. citizens, U.S. nationals,lawful permanent residents, refugees, and asylees) working for Keysight can access export-controlled items without authorization from the U.S. government. For any individual who is not a U.S. person, Keysight may need authorization from the U.S. Departmentof State, U.S. Department of Commerce, or other appropriate federal agency before the individual can access export-controlled items. Employment in this position for non-U.S. persons is contingent on Keysight's ability to obtain any required government authorizations.

We are unable to support visa sponsorship for this position.

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Most offers will be between the minimum and the midpoint of the Salary Range listed below.

MIN $92,310.00 - MAX $153,850.00

Note: For other locations, pay ranges will vary by region

This role is eligible for Keysight Results Bonus Program

US Employees may be eligible for the following benefits:

• Medical, dental and vision
• Health Savings Account
• Health Care and Dependent Care Flexible Spending Accounts
• Life, Accident, Disability insurance
• Business Travel Accident and Business Travel Health
• 401(k) Plan
• Flexible Time Off, Paid Holidays
• Paid Family Leave
• Discounts, Perks
• Tuition Reimbursement
• Adoption Assistance
• ESPP (Employee Stock Purchase Plan)
• Restricted Stock Units

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