Services Architect, Asset Solutions Accruent Remote, United States + 1 more Posted 8 hours ago

Accruent, LLC; Austin (TX); Hybrid; USD 100,000 - 166,000; Full time

Job summary

Accruent seeks a Services Architect, Asset Solutions for a remote US-based role. You will guide customers through implementing Accruent’s Asset Solutions software, translate needs into proposals, and collaborate with sales, delivery, and legal to assure successful deployments.

You will translate requirements into delivery plans, write Statements of Work, and drive pre-sales activities with a focus on customer success and expansion opportunities. Travel up to 25% will be required.

Qualifications

• Bachelor’s degree in a related field or equivalent work experience.
• Experience with delivering large-scale software implementations.
• Excellent communication and presentation skills.

Responsibilities

• Translate customer needs into implementation plans and proposals.
• Lead cross-functional delivery teams across sales, delivery, and operations.
• Develop statements of work and review RFPs and planning meetings.
• Travel up to 25% to visit customers and participate in events.

Skills

Project management

Communication

Presentation skills

Leadership

Prioritization

Education

Bachelor’s degree

Tools

Salesforce

Certinia (Financial Force)

Microsoft Office

Job description

## Services Architect, Asset SolutionsRemote, United StatesJob ID: 10982Company: Accruent**Why you want to work for our Professional Services team:** Our Professional Services team is dedicated to our customers in ensuring they are successful and happy with the Accruent products they purchase. You will help our clients map a path to the Accruent platform that solves their overarching business problems. We are looking for highly motivated, fast-moving, and dynamic individuals to help implement and deliver our world class software solutions.Our **Services Architect, Asset Solutions** is the primary Professional Services team member responsible for ensuring Accruent prospects and customers are provided with the best recommendations and proposals to implement Accruent’s Asset Solutions software to achieve their organizational goals. The Services Architect must possess deep functional and technical knowledge of at least one Asset Solutions suite product (Maintenance Connection, TMS, Meridian, RedEye, VxField), be willing to learn a second or third, and be an expert in implementation methodology and services delivery approach. They must be versed in the applicable industries and have a deep understanding of the needs of the prospects/customers in their assigned product lines. This is a customer-facing role requiring superior communication and presentation skills to connect with a variety of customer stakeholders and listen critically to identify business needs and incorporate those needs into the implementation design. The Services Architect will be highly responsive and exceptional at collaborating with a variety of stakeholders from prospects or customers, Commercial Sales, Value Realization, Legal, Operations, Business Systems, and Professional Services Delivery to drive the sale to completion and align needs of all stakeholders.This role reports to the Director, Services Sales.**How you will make a difference:** * You will be an active listener who has a knack for understanding needs and translating needs into solutions.* You will be comfortable with the Accruent Asset Solutions software suite and how they co-exist with one another to provide a superior experience for the customer.* You will build relationships cross-departmentally to remain well versed on current and new solutions, helping you remain on the cutting edge of what’s possible.* You believe in the right solution rather than the quickest solution.* You have a growth mindset and are curious by nature* You enjoy learning new things and push yourself and your peers to live a culture of continuous improvement.* You will write clear proposals and contractual documents outlining goals, deliverables, and level of effort that’s easily understood by customers and those responsible for delivering the implementation.* You will partner with Commercial Sales to expedite the sale of solutions, while maintaining the integrity of the delivery of the solution.* You will partner with Professional Services Delivery leaders to design and refine implementation and expansion offerings for a customer to succeed using the Accruent Aset Solution software suite.* You will manage, interpret, and document customer requirements as Statements of Work and proposals, participating in review of discovery information, RFPs, and Implementation Planning Meetings with interested customers.* You will present our Services philosophy, methodology, and best practices to new customers during the pre-sales phase of the customer journey.* You will quickly develop strong, positive relationships with prospects and customers by understanding their needs and business objectives, fulfilling the role of trusted advisor through a proven ability to convey delivery details while leveraging the Accruent team to identify and develop strategic opportunities.* You will continually refine the process to achieve optimal internal and external stakeholder experience.* You will travel to visit customers and partners and participate in tradeshows/conferences up to 25% of the time.* You will recommend PS and software product additions and enhancements based on customer feedback and competitive analysis.* Other responsibilities as needed.**What you bring to the table:** * Bachelor’s degree in a related field (e.g., Information Systems, Computer Science, Business Administration) or equivalent work experience with implementing software technology.* Minimum of 4 years working with customers in project management, program management, or professional services capacity.* Strong operational management, project management and communication/presentation skills required* Experience with implementing large scale software solutions including all phases of a client software implementation lifecycle.* Ability to translate customer business requirements into business solutions* Demonstrated ability to prioritize and manage workflow to meet deadlines* Strong teamwork and leadership skills to lead collaboration across functions throughout the organization* A passion for winning deals and expediting the sales process.**OTHER REQUIREMENTS:*** Advanced knowledge of one Aset Solutions product line and ability to learn a second* Advanced knowledge of the value of all PS offerings: Implementation, Managed Services, expansions, etc.* Advanced knowledge of Microsoft Office Suite* Working knowledge of Salesforce* Working knowledge of Certinia (formerly Financial Force)* Work schedule must be adjusted to meet the needs of the time zones of prospects, customers, and peers.**Please Note:*** Travel requirement: 25%* This is a full-time, exempt opportunity.* Relocation is not considered**Fortive Corporation Overview**Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.Fortive: For you, for us, for growth.**About Accruent**Personal development and becoming the best you is all about growth and exploring new skills and opportunities – both in and out of the office. At Accruent, we call this Grow Without Limits, and we’re proud to offer each of our employees the resources, coaching and support necessary to achieve Growth Without Limits in their personal and professional lives. Explore where the path takes you.Accruent is a leading provider of solutions for unifying the built environment —spanning real estate, physical and digital assets, and the integrated technology systems that connect and control them. Accruent continues to set new expectations for how organizations can use data to transform how they manage their facilities and assets. With U.S. headquarters in Austin, Texas, Accruent serves over 5,000 customers in a wide range of industries in more than 100 countries worldwide.We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].**Pay Range** The salary range for this position (in local currency) is 99,600.00 - 166,300.00