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Trane Technologies is seeking a Services Account Manager to drive long-term customer relationships in our Commercial HVAC services. You will identify opportunities, build compelling business cases, and coordinate with internal teams to deliver energy-efficient building solutions.
You will engage with building owners, manage multi-stakeholder conversations, and prioritize opportunities to renew or expand service agreements while meeting sales targets.
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go.
Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.
As a Services Account Manager, you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings. In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.
Effectively target and identify opportunities. Facilitate discovery and qualify opportunities early in the buying and selling process. Take a consultative selling approach to pursue new business and grow existing account relationships by focusing on long-term relationships and addressing client needs. Acts as a facilitator to help the customer buy, including developing the business case, financial proforma, and validating business outcomes. Gather and validate preliminary data, perform facility walkthroughs, construction plans, or other requirements. Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs and seeks out development opportunities and new knowledge about products, services, competitors, and technologies relevant to customers and the business. Conflict Management: Navigating challenging situations and conversations with customers in a way that builds trust in the relationship and adapting to market changes, like new competitors and changes in client needs, without compromising the quality of service provided Initiative: Seeking out targets for new business leads and opportunities within current clients to grow accounts and increase value. Planning: Scheduling sales calls, managing business activities and capacity to achieve short and long-term sales targets. Prioritization: Prioritizing workload and resources, such as allocating resources to customers based on their point in the sales cycle and manage client timelines to proactively sell, renew, and/or expand service agreements at appropriate times for the customer and the internal team. Problem Solving: Solving problems creatively, developing persuasive business cases, and validating business outcomes to create a win-win for customers and the organization. To include, troubleshooting a product or service challenge, gathering information, developing multiple possible solutions, and creating a plan to implement them in a way that serves the client's need. Team Selling: Working with sales teams to understand customer requirements, promoting the sale of company products, and providing sales support.
4+ years of demonstrated experience or a bachelor’s degree. 3+ years of solution sales experience with a track record of achieving and exceeding sales targets. Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles. A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings. Ability to engage multiple stakeholders, influencers, and key decision makers. Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships. Strong financial and business acumen and self-starter mindset. Available for local travel.
DL NUMBER - Driver License, Valid and in State with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
Annual Base Salary Range or Hourly Base Pay Range: $66,800.00 - $100,940.00
Compensation Type: Salary Incentive Eligible: No Sales Commission Eligible: Yes
Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations
Safety Sensitive Role: Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
At Trane Technologies, we believe in providing equal access and opportunity for all.
We are committed to providing reasonable accommodations to our candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at: app_accommodations@tranetechnologies.com
At Trane Technologies, we’re climate innovators with the courage to look at our world’s challenges and see endless opportunities. We aren’t afraid to make bold commitments that set new standards to enhance the health and well-being of our employees, customers, communities, and the planet we share.
Learn more about what we do & how we do it. Joining the Trane Technologies team is more than just a job – it’s the beginning of a career full of purpose, impact, and meaningful contributions that challenge what’s possible for a more sustainable future.
Together, we know we can change the world.
With an inclusive culture, benefits to support you and your family, limitless opportunities to grow, flexibility to help you balance life’s demands, and more – you’ll be supported to thrive at work and at home. Learn more about building a career with us.