ServiceNow Technical Architect

Accenture Federal Services; Arlington (TX); On-site; USD 130,000 - 265,000; Full time

Job summary

Accenture Federal Services seeks an experienced Solution Architect to define end-to-end ServiceNow architecture for Intelligence Community environments, aligning with enterprise standards and federal security requirements.

You will lead design across ITSM, CSM, HRSD, SecOps and other program areas, guide technical teams, and ensure solutions meet business needs. Requires at least 5 years in ServiceNow platform architecture and active TS/SCI with Poly.

Qualifications

• Solution architecture experience with at least 5 years in ServiceNow platform architecture.
• Federal or Intelligence Community experience.
• ServiceNow CSA and CAD certifications.

Responsibilities

• Develops enterprise aligned architectural deliverables including data models, integration patterns, platform guardrails, and module specific solution designs.
• Defines the technical strategy for implementing new capabilities across ITSM, CSM, HRSD, SecOps, or other program areas.
• Evaluates and advises on platform capabilities, integration options, data structures, and performance considerations.
• Governs adherence to best practices, coding standards, and platform maintainability across solution delivery.
• Supports feasibility assessments, backlog shaping, and technical sizing activities.
• Partners with Technical Architects and Functional Leads to ensure solution designs are technically sound and aligned to business requirements

Skills

ServiceNow architecture

Federal IC experience

CSA/CAD certifications

Job description

Job Description

Defines end to end solution architecture for ServiceNow implementations within Intelligence Community environments. Bridges business requirements with technical design while ensuring solutions align with enterprise architecture standards and federal security requirements. Operates with significant architectural authority, leading solution design activities across multiple ServiceNow modules and guiding technical teams through complex implementation decisions.

The work you’ll do

• Develops enterprise aligned architectural deliverables including data models, integration patterns, platform guardrails, and module specific solution designs.
• Defines the technical strategy for implementing new capabilities across ITSM, CSM, HRSD, SecOps, or other program specific areas.
• Evaluates and advises on platform capabilities, integration options, data structures, and performance considerations.
• Governs adherence to best practices, coding standards, and platform maintainability across solution delivery.
• Supports feasibility assessments, backlog shaping, and technical sizing activities.
• Partners with Technical Architects and Functional Leads to ensure solution designs are both technically sound and aligned to business requirements

Here’s what you’ll need

• Solution architecture experience with at least 5 years in ServiceNow platform architecture
• Federal or Intelligence Community experience
• ServiceNow CSA and CAD certifications

Bonus points if you have

• ServiceNow CTA, CMA, multiple CIS certifications

Security clearance

• Active TS/SCI with Poly security clearance is required

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:

$130,200—$265,300 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you **** are being considered for employment opportunities with Accenture Federal Services andneed anaccommodation for a disability or religious observanceduring the interview process or for the job you are interviewing for, please speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.