ServiceNow ITSM Developer (Mid/Sr Level)

Tech Cratic; Bellevue (WA); Remote; USD 100,000 - 130,000; Full time

Job summary

Tech Cratic is looking for an experienced ServiceNow ITSM Developer (Mid to Sr Level) for a fully remote position in the USA. The role involves designing and implementing ITSM solutions on the ServiceNow platform while collaborating with key stakeholders and focusing on best practices. Candidates should have substantial experience in ServiceNow and relevant certifications to be able to contribute effectively in a dynamic team environment.

Benefits

100% Remote Flexibility

Opportunity for advancement

Continuous learning opportunities

Qualifications

• 8-12 years hands-on experience in ServiceNow development.
• ServiceNow Certified Application Developer or equivalent certification required.
• Knowledge of ITIL framework and its applications within ServiceNow.

Responsibilities

• Design, develop, and deploy ServiceNow ITSM solutions.
• Customize core ServiceNow modules and implement enhancements.
• Conduct unit testing, debugging, and quality checks.

Skills

Scripting

Integration (REST/SOAP APIs)

Analytical Thinking

Attention to Detail

Communication

Education

Bachelor’s degree in computer science, IT, or related discipline

Job description

ServiceNow ITSM Developer (Mid/Sr Level)

Technology has revolutionized how we approach job hunting, and this book streamlines the process into a fast, efficient system that works. Instead of relying on outdated advice, The 2-Hour Job Search focuses on strategies that deliver real results in less time.

Job title: ServiceNow ITSM Developer (Mid/Sr Level)

Company: Globenet Consulting Corp

Job description: Benefits:

• Opportunity for advancement

Role: ServiceNow ITSM Developer (Mid to Sr Level)
Location: Remote, USAWhy Join Us?

• 100% Remote Flexibility – Work from anywhere in the USA
• Be part of a fast-growing, tech-forward organization with continuous learning opportunities
• Collaborate with top ServiceNow experts across industries
• Competitive compensation aligned to market standards
• Exposure to enterprise-scale ServiceNow environments and digital transformation projects

About the RoleWe are hiring a seasoned ServiceNow ITSM Developer (Mid to Senior Level) to join one of our strategic projects in the digital services space. The ideal candidate will bring robust technical experience in the ServiceNow platform, especially in IT Service Management (ITSM), and a drive for designing scalable, secure, and efficient solutions.This is a remote position open to candidates located in the USA only.Key Responsibilities

• Design, develop, and deploy ServiceNow ITSM solutions tailored to business needs
• Customize core ServiceNow modules and implement enhancements including third-party integrations
• Translate functional requirements into technical specifications through collaboration with key stakeholders
• Create scripts, workflows, business rules, and custom applications to streamline IT processes
• Conduct unit testing, debugging, and quality checks to ensure performance and compliance
• Provide technical guidance and support on ServiceNow-related issues
• Maintain comprehensive documentation covering configurations, implementations, and procedures
• Keep current with new ServiceNow releases, features, and best practices

Required Skills & Qualifications

• Bachelor’s degree in computer science, IT, or related discipline
• 8 to 12 years of hands-on experience in ServiceNow development and solution design
• Expertise in ServiceNow ITSM modules including Incident, Problem, Change, and Service Catalog
• Strong knowledge of ITIL framework and its practical applications within ServiceNow
• Experience in scripting, integration (REST/SOAP APIs), and system configurations
• Excellent analytical thinking, debugging skills, and attention to detail
• Strong written and verbal communication, with a collaborative and client-facing approach
• Mandatory: ServiceNow Certified Application Developer or equivalent certification

Preferred Traits

• Experience in Agile project environments
• Exposure to CMDB, Discovery, or Performance Analytics modules
• Ability to mentor junior developers or contribute to architectural decisions

Explore career opportunities and trends in the tech industry with Tech Careers. From job tips to industry insights, stay informed about how to advance your tech career. Read the latest articles here at Techcratic.

Your email address will not be published. Required fields are marked *