ServiceNow Integration / Data Architect

Cognizant; Atlanta (GA); Remote; USD 100,000 - 117,000; Full time

Job summary

Cognizant Technology Solutions Corporation is looking for an Integration / Data Architect to design how trusted data flows into the ServiceNow platform, ensuring accurate records and audit-ready evidence. You will map data sources, define source of truth, and build patterns across REST APIs, import sets, and CMDB reconciliation.

This role supports governance and a flexible remote work model in the United States.

Qualifications

• Senior-level experience in ServiceNow data and integration architecture.
• Hands-on experience with Service Graph, REST APIs, import sets, transform maps, and data reconciliation.
• Strong knowledge of the Common Service Data Model (CSDM), CMDB, identification rules, and duplicate prevention.
• Experience defining controlled data ingestion and evidence patterns.

Responsibilities

• Map authoritative data sources and define which system is the source of truth for each data type flowing into ServiceNow.
• Design integration patterns using Service Graph Connectors, REST APIs, import sets, and transform maps.
• Build reconciliation and identification rules that keep CMDB data accurate and prevent duplicate records.
• Define controlled data ingestion and evidence integration patterns that support governance and audit needs.
• Design error handling and monitoring so integrations stay reliable and issues are resolved quickly.

Skills

ServiceNow data

Service Graph

REST APIs

Import sets

Transform maps

Data reconciliation

CSDM knowledge

CMDB

Identification rules

Tools

Service Graph Connectors

IntegrationHub

MID Server

Job description

Integration / Data Architect

About the role

As an Integration / Data Architect, you will make an impact by designing how trusted data flows into the ServiceNow platform, so that our clients can rely on accurate records, clean reconciliation, and audit-ready evidence. You will be a valued member of the ServiceNow Business Group and work collaboratively with client data and application owners, and ServiceNow solution architects and developers.

In this role, you will:

• Map authoritative data sources and define which system is the source of truth for each data type flowing into ServiceNow
• Design integration patterns using Service Graph Connectors, REST APIs, import sets, and transform maps
• Build reconciliation and identification rules that keep CMDB data accurate and prevent duplicate records
• Define controlled data ingestion and evidence integration patterns that support governance and audit needs
• Design error handling and monitoring so integrations stay reliable and issues are resolved quickly

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Senior-level experience in ServiceNow data and integration architecture
• Hands-on experience with Service Graph, REST APIs, import sets, transform maps, and data reconciliation
• Strong knowledge of the Common Service Data Model (CSDM), CMDB, identification rules, and duplicate prevention
• Experience defining controlled data ingestion and evidence patterns

These will help you stand out

• ServiceNow certifications, such as Certified Implementation Specialist – Discovery or Service Mapping, or Certified Technical Architect (CTA)
• Experience with ServiceNow IntegrationHub, Integration Engine, or MID Server–based integrations
• Exposure to governance, risk, and compliance programs, such as Integrated Risk Management (IRM) or AI Control Tower (AICT)
• Client-facing consulting experience guiding stakeholders through data quality and integration decisions

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and other compensation

Applications will be accepted through November 20, 2026.

The annual salary for this position is $100,000–$117,000, depending on the successful candidate’s experience and other qualifications.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.