ServiceNow Ecosystem Business Development Senior Manager

Accenture; New York (NY); On-site; USD 123,000 - 302,000; Full time

Job summary

Accenture is seeking a ServiceNow Ecosystem Business Development Director to drive strategic growth across the ServiceNow business by originating, shaping, and advancing opportunities across AI native technology and Industry workflows.

You will engage executives, lead joint value propositions, and position Accenture as the premier transformation partner for ServiceNow initiatives, including security, data, and customer experience transformations.

Qualifications

• 8+ years of business development, sales, alliance, or consulting experience.
• 10+ years of complex pursuit management and opportunity development experience.
• Experience selling or shaping enterprise technology transformation programs aligned with ServiceNow platform capabilities.
• Strong understanding of AI, analytics, data, customer experience, or cybersecurity solutions.

Responsibilities

• Develop and execute joint Accenture-ServiceNow growth strategies and co-sell motions for assigned accounts/clients.
• Build executive relationships with ServiceNow Partner Development Managers, Customer Engineers, Industry Leaders, and Account Teams.
• Originate opportunities involving ServiceNow Platform capabilities.
• Work closely with Accenture and ServiceNow leadership to drive pipeline growth.
• Lead executive workshops, innovation sessions, and value realization discussions.
• Develop business cases and ROI narratives that align technology investments to measurable business outcomes.
• Influence ServiceNow leadership to position Accenture as the preferred transformation partner.
• Create differentiated industry solutions, thought leadership, and joint offerings aligned to ServiceNow priorities.
• Enable Accenture and ServiceNow field teams on joint value propositions and strategic growth plays.

Tools

ServiceNow

Job description

As the ServiceNow Ecosystem Business Development Director, you are responsible for driving strategic growth across Accenture’s ServiceNow business by originating, shaping, and advancing opportunities centered on ServiceNow’s AI native Technology, Employee, Customer and Industry workflows.

You are a trusted advisor to clients, ServiceNow leadership, and Accenture account teams, bringing deep expertise across ServiceNow offerings.

You drive executive-level conversations focused on business transformation, AI adoption, workflow modernization, customer engagement, and industry reinvention while positioning the combined value of ServiceNow and Accenture.

Strategic Focus Areas

• Agentic AI and Enterprise AI Transformation
• Cybersecurity transformation using Security Operations and cyber resilience solutions.
• Industry-specific AI and digital transformation solutions across one or more industries

Key Responsibilities

• Develop and execute joint Accenture-ServiceNow growth strategies and co-sell motions for assigned accounts/clients.
• Build executive relationships with ServiceNow Partner Development Managers, Customer Engineers, Industry Leaders, and Account Teams.
• Originate opportunities involving ServiceNow Platform capabilities.
• Work closely with Accenture and ServiceNow leadership team to drive pipeline growth.
• Lead executive workshops, innovation sessions, and value realization discussions.
• Develop business cases and ROI narratives that align technology investments to measurable business outcomes.
• Influence ServiceNow leadership to position Accenture as the preferred transformation partner.
• Create differentiated industry solutions, thought leadership, and joint offerings aligned to ServiceNow priorities.
• Enable Accenture and ServiceNow field teams on joint value propositions and strategic growth plays.

Travel is required for this role. The amount of travel will vary from 25% to 50% depending on business need and client requirements.

Required Qualifications

• Minimum 8+ years of business development, sales, alliance, or consulting experience.
• Minimum 10+ years of complex pursuit management and opportunity development experience.
• Experience selling or shaping enterprise technology transformation programs aligned with ServiceNow platform capabilities.
• Strong understanding of AI, analytics, data, customer experience, or cybersecurity solutions.
• Proven executive relationship management skills.
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Preferred Qualifications

• Experience originating and shaping AI, Generative AI, data modernization, analytics, or customer experience transformation initiatives.
• Experience working with Global 2000 organizations.
• Strong executive communication and presentation skills.
• Ability to engage CIOs, CDAOs, CTOs, CISOs, COOs, and Line-of-Business leaders.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 09/17/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

Role Location Annual Salary Range

• California $132,500 to $302,400
• Cleveland $122,700 to $241,900
• Colorado $132,500 to $261,300
• District of Columbia $141,100 to $278,200
• Illinois $122,700 to $261,300
• Maine $112,900 to $222,500
• Maryland $132,500 to $261,300
• Massachusetts $132,500 to $278,200
• Minnesota $132,500 to $261,300
• New York $122,700 to $302,400
• New Jersey $141,100 to $302,400
• Virginia $122,700 to $278,200
• Washington $141,100 to $278,200

Requesting an Accommodation

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