ServiceNow Developer

Cgsfederal; Boston (MA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (FSA)

Paid Time Off

Job summary

CGS is seeking a ServiceNow Developer to join our Information Technology team supporting a large Federal agency initiative. The role requires 2+ years of ServiceNow development, a CSA certification, and experience with AngularJS, JavaScript, and SQL.

You will collaborate in an Agile environment to implement HR Service Delivery features, build reports, and refine workflows while ensuring high‑quality, sustainable software releases.

Qualifications

• Bachelor’s degree required.
• 3–7 years related experience.
• 2+ years ServiceNow development experience.
• ServiceNow CSA certification.
• Experience creating reports/dashboards, customized forms, and workflows in ServiceNow.
• Experience with Agile Dev and Test Management in ServiceNow.
• Excellent written and verbal communication skills.
• Experience in an Agile project environment delivering functional software.

Responsibilities

• Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development.
• Support discovery, requirements gathering, and build out of core ServiceNow functionality.
• Implement HR Service Requests within the HRSD scope in ServiceNow.
• Develop applications to facilitate Employee service requests to HR and HR fulfillment process.
• Refactor ServiceNow software customizations during major updates.
• Collaborate in an Agile development environment.
• Understand backend configuration of ServiceNow and design tests.

Skills

AngularJS

JavaScript

SQL

ServiceNow development

Agile

Communication skills

Education

Bachelor's degree in related field

Tools

ServiceNow

AngularJS

JavaScript

SQL

Job description

ServiceNow Developer

Employment Type: Full-Time, Mid-level

Department: Information Technology

CGS is seeking a ServiceNow Developer to join our team supporting a wide-ranging technical support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Responsibilities

• Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development.
• Support the discovery, requirements gathering, and build out of core ServiceNow functionality.
• Implement multiple HR Service Requests within the HRSD scope in ServiceNow.
• Develop applications to facilitate Employee service requests to HR and HR fulfillment process.
• Refactor ServiceNow software customizations during ServiceNow major updates.
• Collaborate with fellow developers and business analysts in an Agile development environment.
• Understand backend configuration of ServiceNow Design tests and build test data.
• Support configuration, change, and release management.
• Maintain responsibility for the completion and accuracy of work products.

Qualifications

• A Bachelor’s degree in a related field.
• 3-7 years related experience.
• 2+ years ServiceNow development experience.
• ServiceNow Certified System Administrator (CSA) certification.
• Experience creating reports/dashboards, customized forms, and workflows in ServiceNow.
• Experience working with Agile Development and Test Management applications of ServiceNow.
• Excellent communication skills, written and verbal.
• Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace.

Preferred

• Hands-on experience with the ServiceNow HR Service Delivery application.
• Familiarity with Human Resources business processes.
• Experience with business analysis or requirements gathering.

Benefits

• Health, Dental, and Vision.
• Life Insurance.
• 401k.
• Flexible Spending Account (Health, Dependent Care, and Commuter).
• Paid Time Off and Observance of State/Federal Holidays.

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of meaningful government innovation!

Email: [e-mail]