ServiceNow BA - Optimize Workflows & Data

Vertiv; Westerville (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Vertiv is seeking a skilled ServiceNow Business Analyst to join their team in Westerville, Ohio. You will work as a liaison between stakeholders and technical teams to analyze business processes, gather requirements, and provide effective ServiceNow solutions.

The ideal candidate will have 3-5 years of experience in Business Analysis, specifically with ServiceNow, and strong analytical skills. This position offers the chance to improve and optimize workflows while ensuring alignment with business objectives.

Qualifications

• 3-5 years of proven experience as a Business Analyst focusing on ServiceNow.
• Strong understanding of ServiceNow modules for SPM & ITSM, other modules are a plus.
• Experience with ServiceNow implementation methodologies.

Responsibilities

• Collaborate with stakeholders to gather business requirements.
• Analyze existing processes and workflows for optimization.
• Configure ServiceNow applications to meet business needs.

Skills

Business Analysis

ServiceNow platform

Data Analysis

Process Improvement

Communication Skills

Agile Methodologies

Job description

Vertiv is seeking a skilled ServiceNow Business Analyst to join their team in Westerville, Ohio. You will work as a liaison between stakeholders and technical teams to analyze business processes, gather requirements, and provide effective ServiceNow solutions.

The ideal candidate will have 3-5 years of experience in Business Analysis, specifically with ServiceNow, and strong analytical skills. This position offers the chance to improve and optimize workflows while ensuring alignment with business objectives.