ServiceInstall Technician

Gatekeeper Services, LLC; Plainfield (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Life Insurance after 90 days

Company matched IRA up to 3% after 90 days

Health, Vision & Dental Insurance after 90 days

Paid time off after 1 year

Job summary

A local service company in Plainfield, IN is seeking a field service technician to provide customer support and perform installation and maintenance tasks for automated gates. Candidates must have a high school education, a valid driver's license, and a customer-focused attitude. Responsibilities include troubleshooting, repairing equipment, and maintaining service documentation. The ideal candidate will be reliable, detail-oriented, and possess excellent communication skills.

Qualifications

• Must pass a background check and drug screening.
• Must have an active, unencumbered driver's license.
• Experience in welding is a plus.

Responsibilities

• Provide superior service/customer support during service calls.
• Troubleshoot, test, and repair gates and related equipment.
• On-site installation and maintenance of equipment.
• Maintain proper documentation and detailed service reports.

Skills

Customer-focused attitude

Time management skills

Problem-solving ability

Attention to detail

Communication skills

Reliability and punctuality

Ability to multi-task

Education

High school education or higher

Tools

Vehicles and machinery operation

Job description

Benefits

• Life Insurance After 90 days
• Company Matched IRA up to 3% after 90 days
• Health, Vision & Dental Insurance After 90 days
• Paid Time Off After 1 Year

We are a local, family & veteran owned company with over 40 years of experience in the automated gate/gate industry. We are looking for someone who can learn quickly and perform a variety of tasks as a field service technician/install technician. The ideal candidate would meet the following criteria:

• Have a high school education or higher
• Be able to pass background check and drug screening
• Have an active, unencumbered driver's license
• Have a customer-focused attitude
• Be reliable & punctual
• Have great time management skills & the ability to prioritize work
• Have the ability to use, repair and maintain machines and tools
• Be attentive to detail
• Be able to take direction well
• Possess excellent communication skills
• Be a problem-solver
• Have the ability to multi-task
• Be a team player

Responsibilities

• Providing superior service/customer support during service calls
• Troubleshooting, testing, repairing gates, gate operators and other related equipment
• On-site installation & maintenance
• Producing detailed service reports & maintaining proper documentation
• Operating vehicles & machinery in a safe manner
• Stocking & organizing truck inventory
• Following company procedures & protocols
• Gathering supplies/equipment as needed in order to accurately complete each job
• Maintaining professionalism at all times when at work
• Corresponding with management
• Experience in welding is a plus
• Additional duties upon request