Service Writer/Store Leader

Downing Street Garage; Denver (CO); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Stocked snack area

Job summary

Downing Street Garage in Denver is seeking a Store Manager who will lead by example with honesty and integrity, driving sales and delivering a 5-star customer experience.

You will mentor teammates, ensure repair quality, and foster a culture where people feel heard, valued, and empowered to grow within the company.

We offer strong compensation, benefits, and opportunities for advancement in a people-first environment.

Qualifications

• Proven leadership experience in a store setting.
• Willingness to lead by example and communicate with clarity.
• Experience in improving sales and customer experience.
• Ability to learn, adapt, and collaborate with a team.
• Strong interpersonal and customer-focused skills.

Responsibilities

• Lead by example to drive store performance and sales.
• Ensure high-quality repairs and customer satisfaction.
• Mentor and develop team members for growth.
• Foster a positive, respectful, and collaborative culture.

Skills

Superior sales skills

Passion for automotive

Experience writing service

Ability to learn and adapt

Must be a team player

Great people skills

Job description

I know you have seen our ads before. If you are reading this, I know how hard it is to take that leap and take a chance on applying. I want to make it easy for you.

My name is Ben Burns, and I own multiple shops in Denver, Littleton, Wheat Ridge, Broomfield, and more to come!

I just want to be real with you for a minute. I know what it is like to feel unappreciated as a great store manager or service advisor. I know what it feels like to work with average Techs. I wanted to create a company where culture truly matters. A place where the employees in the trenches everyday have a say in the solutions to the problems we deal with. A place where we value our employees as much as our customers. We want a 5-star experience for our customers, but we also want that same experience for the people we work with. We want to provide opportunities for advancement and growth within our company. I know how it feels to not have my voice heard. To work with broken computers or cumbersome software. To be undercompensated and feel like nothing I do matters. I was that employee for a long time. We are a results-based business with performance-based compensation. We want people who are looking for the culture we provide. We want people who want to win. People that stand for something and are willing to fight for the values they believe in.

Our company started in 2013 after waking up at a job where there was no appreciation or respect. From that moment on, I vowed to change the industry. To treat everyone who works at my shop with respect. To make sure we bought every piece of equipment and tool needed to help the tech get the job done. Most importantly, to always show appreciation and be the place EVERYONE wanted to work at.

Are we perfect? No. But we are a heck of a lot better than most.

We need a Store Manager/Leader that is willing to lead by example. Someone who sells with honesty and integrity. The right candidate will be a GREAT LEADER! Willing to go the extra mile for customers and teammates and ensure the repair was done right.

What do we need from you?

• Superior sales skills
• Passion for automotive
• Experience writing service
• Ability to learn and adapt.
• Must be a team player.
• Great people skills

So, why all this life story in an ad? Because when you apply, I want you to know what kind of owner and positive company mindset you will be working with.

You have never read a job ad like this. If I put this much passion and transparency in a job description, just think of what it is like to work here.

I pay very well.

I contribute towards your health benefits...

I have company paid chiropractic care...

Paid Vacation...

Contribute a matching 4% towards a retirement 401k for you...

Never open on weekends...

Pay for certifications...

-stocked snack area!

If you want to be a part of a company that puts their people first, you’ve found the right place.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person