Service Writer - Join McCarthy Tire!

McCarthy Tire Service; Harrisburg (Dauphin County); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Team environment

Career advancement

Paid holidays

Medical coverage

Dental coverage

Vision coverage

Prescription coverage

401(k) match

Wellness program

Employee assistance

Job summary

McCarthy Tire Service in Harrisburg, PA is seeking a dependable Tire Service Writer to join our team. The ideal candidate has at least 1 year of tire sales or service writing experience and a solid understanding of commercial and passenger tire products and services.

You will greet customers, assess needs, prepare estimates, and communicate with technicians, parts suppliers, and customers. Proficiency with invoicing, coding, billing, purchase orders, and work orders, plus strong math and

Qualifications

• 1+ year of tire sales or service writing experience.
• Strong knowledge of commercial and passenger tire products and services.
• Experience with invoicing, coding, billing, purchase orders, and work orders.
• Valid driver's license.
• Strong customer service and communication skills.
• Basic math and accounting skills.
• Good computer, typing, and data-entry skills.
• Ability to multitask in a fast-paced environment.
• Professional attitude, reliability, and teamwork.

Responsibilities

• Greet customers and manage service needs from intake through completion.
• Assess customer concerns and recommend tire/service solutions.
• Prepare estimates and explain pricing and repairs.
• Communicate with technicians, parts suppliers, and customers.
• Provide customers with updates on service progress.
• Schedule appointments and answer service-related questions.
• Maintain accurate customer records, work orders, invoices, and documentation.
• Support pickup and delivery of tires and service products as needed.

Skills

Tire sales

Service writing

Customer service

Data entry

Typing

Accounting basics

Multitasking

Teamwork

Driver's license

Tools

Computer literacy

Job description

Tire Service Writer McCarthy Tire Service

McCarthy Tire Service is a fourth-generation, family-owned company serving the transportation industry since 1926. We are seeking a dependableTire Service Writerto join our team.

What We're Looking For

The ideal candidate has:

• 1+ year of tire sales and/or service writing experience
• Strong knowledge ofcommercial and passenger tire products and services
• Experience withinvoicing, coding, billing, purchase orders, and work orders
• Valid driver's license
• Strong customer service and communication skills
• Basic math and accounting skills
• Good computer, typing, and data-entry skills
• Ability to multitask and work in a fast-paced environment
• Professional attitude, reliability, and strong teamwork skills
• Ability to lift up to 25 lbs. and remain active throughout the workday

Responsibilities

• Greet customers and manage service needs from intake through completion
• Assess customer concerns and recommend appropriate tire/service solutions
• Prepare estimates and explain pricing and recommended repairs
• Communicate with technicians, parts suppliers, and customers
• Provide customers with updates on service progress
• Schedule appointments and answer service-related questions
• Maintain accurate customer records, work orders, invoices, and other documentation
• Support pickup and delivery of tires and service products as needed

What We Offer

• Competitive compensation
• Team-oriented work environment
• Career advancement opportunities
• Paid holidays, vacation, and personal days
• Medical, dental, vision, and prescription coverage
• 401(k) with company match
• Wellness program with incentives
• Employee assistance program
• Company-paid life and short-term disability insurance
• Additional voluntary insurance options

Join McCarthy Tire Service and build a long-term career with a company that values its people.

Equal Opportunity Employer: McCarthy Tire Service considers qualified applicants without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veteran status, disability, or other protected status.