Service Valet - Lexus of Omaha

Baxter Ford; Omaha, Northern (NE, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Full-time schedule

Health insurance

Dental & Vision

Paid holidays

Parental leave

Job summary

Baxter Auto Group is seeking an Service Valet for Lexus of Omaha to safely park, retrieve, and deliver guest vehicles while delivering exceptional guest experiences. You will greet guests professionally and assist the service team to maintain smooth operations.

We offer competitive hourly pay of $17.00, a full-time schedule (Monday–Saturday), and comprehensive benefits. This role emphasizes customer service, teamwork, and a premium guest experience in a fast-paced auto retailer environment.

Qualifications

• Strong customer service orientation and hospitality mindset.
• Clear communication with guests and teammates.
• Ability to thrive in a fast-paced, team-based environment.

Responsibilities

• Safely drive, park, and retrieve Lexus guest vehicles with care.
• Greet guests professionally and create a premium first impression.
• Coordinate vehicle movements and relay status updates to Service Advisors.
• Assist with vehicle transport to off-site locations when needed.
• Maintain a polished, brand-aligned presence and hospitality.
• Support the service team to ensure a smooth guest experience.

Skills

Customer service

Communication

Teamwork

Attention to detail

Job description

Description

Do you want to help transform the auto industry? Come let Lexus of Omaha show you just how Remarkable you can be!

At Lexus of Omaha, our mission is to create a powerhouse of high-impact teams and leaders, deliver an exceptional and unforgettable experience for every guest every time, elevate and grow our manufacturer brands in our markets, and operate with discipline and focus to achieve operational and financial success. We are challenging the norm when it comes to both the car buying process and the employee experience, and as a Lexus of Omaha teammate, you will play a direct role in that mission.

We value individuals who:

• Stay curious by seeking different perspectives, learning constantly, and adapting quickly
• Make it matter by maximizing impact and focusing on what matters most
• Win together by operating with a team first perspective
• Be caring by genuinely caring for and supporting others
• Act with courage by choosing courage over comfort in their decisions and actions, even when it is hard to do.

At Lexus of Omaha we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits and opportunities across multiple states, and we think you’ll agree that YOU BELONG AT LEXUS OF OMAHA!

Your Purpose as a Service Valet:

• Safely drive, park, and retrieve Lexus guest vehicles while treating every vehicle with the highest level of care and respect.
• Welcome every Lexus guest with a warm, professional demeanor, creating an exceptional first and lasting impression with every interaction.
• Provide prompt and efficient vehicle pick-up and delivery services, ensuring a seamless Lexus ownership experience throughout each service visit.
• Assist Lexus Service Advisors by coordinating vehicle movements, communicating vehicle status updates, and supporting an efficient, guest-focused service drive.
• Transport Lexus vehicles to and from off-site locations when needed while following all safety guidelines.
• Represent the Lexus brand by maintaining a polished, professional presence and delivering the premium level of hospitality our guests expect.
• Communicate clearly and professionally with guests and team members to ensure every Lexus service experience is smooth, efficient, and memorable.
• Join our service team with the goal of growing your career. We value internal promotion and provide a path to move into more advanced positions within our Lexus service department.

Requirements

Basic Qualifications:

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
• Ability to work outdoors in varying weather conditions and remain on your feet throughout the day.

Preferred Qualifications:

• Previous customer service, hospitality, valet, luxury retail, or automotive experience is strongly preferred.
• Exceptional communication and interpersonal skills with a passion for delivering premium customer service.
• Strong attention to detail, dependability, and the ability to thrive in a fast-paced, team-oriented environment.

Your Well-Being:

• Competitive Pay: $17.00/hour
• Flexible Work Schedule: Full-time, Monday - Saturday
• Comprehensive Benefits Offering: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
• Training and Development Opportunities for All Employees
• Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
• Educational Reimbursement: General and specialized technical automotive degrees
• Employee Assistance Programs
• Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Baxter Auto Group

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the metro areas of Omaha, Lincoln, Kansas City, Colorado Springs, and Madison. The company operates 20 dealerships and represents eight of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, and Mercedes-Benz.

Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.

Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test. Baxter embraces equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status. In addition, Baxter will provide reasonable accommodation for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at [phone], option #4 to request accommodation.