Service - Turnkey Coordinator

Fogelman; Jacksonville (FL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Fogelman is seeking an Administrative Coordinator to support daily maintenance operations and office procedures at our Jacksonville, FL properties. You will manage move-in/out logistics, coordinate vendors, and handle resident requests via HappyCo, while assisting with payroll and invoicing for maintenance items.

The role requires a high school diploma or GED, strong organizational skills, and the ability to communicate effectively with residents and management.

Qualifications

• High school diploma or GED required; 6 months to 1 year related experience acceptable.

Responsibilities

• Help manage day to day maintenance operations and clerical support to management.
• Manage move in/out keys and dates, scheduled vendors.
• Handle resident requests via HappyCo.
• Supervise Service Technicians and schedule future work with residents.
• Prepare deposit accounting on move outs after assessing damages.
• Assist with supply orders and generate POs; process invoices for maintenance items.
• Pre-walk move-in units to ensure high standards and quality.
• Schedule vendors for unit turnover.
• Complete move-in inspections with residents; address concerns.
• Assist residents with potential problems and liaise with admin.
• Support administrative department with clerical duties and payroll.
• Perform office duties: phones, emails, notices, and messages.
• Maintain daily office operations and organized work environment.
• Facilitate communication between management and residents.
• Oversee and interpret administrative policies and procedures.

Skills

Administrative support

Office coordination

Education

High school diploma or GED

Tools

HappyCo

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Help manage day to day maintenance operations. Offers clerical support to management team. Helps manage office procedures and scheduling.

• Manage move in/out keys and dates, scheduled vendors.

• Manage resident requests via Happy co.

• Manage Service Technicians with service requests. Maintaining proper order of requests, scheduling future work with residents.

• Complete statement of deposit accounting on move outs after assessing damages.

• Assisting with supply orders and generating PO’s, processing invoices for maintenance related items.

• Pre-walk move-in units to ensure the highest standard/quality possible

• Schedule vendors for turn units

• Complete move-in inspections with the new resident, ensuring all concerns are taken care of

• Taking the lead on assisting residents with potential problems

• Assisting the administrative department with clerical duties, such as organizing work schedules. Provide call backs for quality of work insurance.

• Processing work orders, organizing invoices, and assisting admin staff with payroll.

• Performing office duties, such as answering phones, emails, sending notices and replying to messages.

• Managing daily office operations and maintaining an organized work environment.

• Facilitating communication between management and residents.

• Overseeing and interpreting the company's administrative policies and procedures.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED); or 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

• Ability to write routine reports and correspondence.

• Ability to speak effectively with residents one-on-one or groups of employees.

REASONING ABILITY

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

• Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use hands and fingers and reach with hands and arms.

• The employee is frequently required to stand, walk and sit.

• The employee is occasionally required to climb, stoop, kneel, crouch and crawl.

• The employee must occasionally lift and/or move up to 10 lbs. Specific vision abilities include close, distant, color and peripheral.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.